Customer Relationship Management (CRM)
Expertly manage your marketing, sales, and service processes – and drive customer engagement – with SAP Business ByDesign.
Use personalised customer information for more effective campaigns, lead generation and qualification, and sales team handovers.
Gain complete sales force automation and improve account management – from contact interactions to invoicing.
Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction.
Get a real-time view of your financial condition, streamline your core accounting processes, and better manage cash and liquidity.
- Financial and managerial accounting
Manage accounts for multiple operating units, currencies, and reporting standards.
- Cash flow management
Use customer and supplier transaction data to get real-time visibility into your cash position.
Demo: Accounts Payable Processing
Demo: Automating Operational Accounting
Human Resources (HR)
Streamline HR processes such as organisation management, workforce administration, time and attendance, and employee self-service.
Simplify employee onboarding – and give employees and managers easy access to all relevant information.
- Time, attendance, and labor management
Manage time, labor, and compensation more effectively.
- HR self-services
Empower employees to self-manage time sheets, procurement processes, and personal information.
Facilitate payroll processing and take advantage of interfaces for third-party payroll providers.
- Requests and approvals
Create and monitor policy-compliant purchase requests and automated approvals.
Empower employees with self-service procurement capabilities to save time and costs. Centralise supplier information and negotiate better deals.
Maintain a central database of supplier and product information – making it easier to negotiate better prices and manage multiple supplier contracts.
Streamline your company's purchasing activities – and provide buyers with real-time information so they can negotiate better prices.
Manage projects of any size and complexity with SAP Business ByDesign. Facilitate collaboration – and make it easy for your teams to manage, deliver, and monitor projects in real time.
- Improve project management effectiveness
- Positively impact project delivery
- Run projects more profitably
Demo: Improving Project Management Effectiveness
Demo: Project Resource Management
Supply Chain Management (SCM)
Improve supply chain effectiveness with better supply-demand matching – and increase flexibility by streamlining collaboration with customers and suppliers.
- Product development
Accelerate time to market – and ensure product design meets customer specs.
- SCM setup
Get a clear view of your supply networks and layouts for supply chain modeling.
- Planning and control
Control material flows with an exception-driven approach to procurement planning.
- Manufacturing, warehousing, and logistics
Efficiently produce high quality products, better manage production, and automate related processes.