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Health and Human Services Solutions

Improve your citizens' health, safety, and well-being

Close cases with greater efficiency and speed by using health and human services solutions from SAP. You can better identify unknown people, objects, locations, and events in order to display, evaluate, and share critical information in a structured, transparent format. With this capability, you can improve insight, performance, and use of resources while resolving cases quickly.

Solution Capabilities

Explore the capabilities of SAP software for health and human services:

Identity Management and Resolution

Identify and validate victims, suspects, witnesses, and informants

Support consistent investigative best practices and evidence-based decision making with identity management and resolution solutions from SAP. Our software can help you:

  • Track accurate intelligence related to persons, objects, entities, locations, and events – as well as their interrelationships
  • Store, upload, and classify outcomes of resolved cases
  • Discover unknown persons and organizations of interest
Investigation Processing

Process investigative cases from beginning to end – quickly and efficiently

Organize investigative data and support intelligence-gathering and policing processes
with investigation processing solutions from SAP. Our software can help you:

  • Classify incidents, assign leads, and decide on follow-up activities based on outcomes of first-response events
  • Assess and allocate leads and evidence
  • Establish facts and conduct crime-scene investigations and interviews on site or virtually
  • Prepare cases for prosecutors and provide evidence to courts
Real-Time Data Management

Run public safety operations with real-time information

Eliminate any delays between data insight and actionable decision making with real-time data management solutions from SAP. Our software can help you:

  • Anticipate and respond to rapidly evolving situations with greater speed and accuracy
  • Access information anytime, anywhere, and on any mobile device
  • Analyze and understand on-scene, active emergency situations through interactive and integrated data analysis and visualization
Predictive Modeling

Plan for the unexpected with automated predictive modeling

Create a predictive modeling environment for both business analysts and data scientists. Give them the automated tools they need to build sophisticated predictive models for every data mining function imaginable – in days, not weeks or months. With SAP software, data scientists can build models using “R” algorithms and predictive algorithms native in our in-memory platform.
Predictive Data Management

Create analytical data sets automatically – with clicks, not code

Automate data preparation – no coding required – with our tools for predictive data management. Define a broad set of reusable business components to automatically create the analytical data sets you need for business modeling. With this approach, you can analyze data faster and achieve results with far less human error than traditional, handcrafted techniques. You can even empower business users with predictive modeling self-services, while guaranteeing accurate results.


Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology 


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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