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SAP Connected Goods

Maximize the value of your customer facing IoT products and smart devices

SAP Connected Goods

Maximize the value of your customer facing IoT products and smart devices

Connect, monitor, and control a large number of customer facing products  – such as beverage coolers, freezers, coffee makers, and vending machines – using SAP Connected Goods. Connect IoT devices with your business processes and backend systems in real time, to improve efficiency, automation and replenishment – and create new, Product-as-a-Service business models. 

Why SAP Connected Goods?

Because an increasing number of products are sensor-equipped, SAP Connected Goods makes it easy to remotely capture and monetize this sensor data.  Connect IoT devices to your backend systems, trigger alerts and get actionable insight into product usage patterns, service, quality and more.  

  • Maximize the value of connected devices through remote monitoring, management and central control
  • Extend your digital ecosystem by connecting smart devices to core business processes and backend systems
  • Transform your business with real-time, data-driven device insights
  • Reduce operational costs, increase revenue and improve customer satisfaction by optimizing device availability, utilization and replenishment of goods 

Learn how SAP Connected Goods can simplify the lives of business users and IT staff:

  • IoT Device Optimization
Monitor digital device status, product usage patterns, geo-location, and error trends. And use this information to optimize machine quality, performance, and customer service.
  • Data-Driven Insights

Collect performance metrics and business data via sensor-enabled devices. Facilitate real-time decision making using intuitive analytics and visualization tools.

  • Automation 

Automate maintenance support and replenishment – and leverage low-touch device on-boarding to expedite ramp-up for large volumes of connected devices. 

  • Operational Efficiency

Trigger real-time alerts and rules-based push notifications to prioritize service, maintenance, and replenishment requests – and increase operational efficiency. 


The cool factor of connected coolers

With connected coolers, enterprises can start to re-imagine their business in a connected world and explore the IoT possibilities. Leveraging business data via sensor-enabled devices, enterprises now have the capability to remotely manage, monitor and control high volumes of connected devices, including coolers, freezers, vending machines and coffee makers.

Smart vending quenches thrist for innovation

With emerging IoT technology, smart vending innovation is experiencing a technological shift for enterprises and consumers.  Consumer interaction data combined with mobile and enterprise back-end integration, can enable smart vending to offer real-time upsell and cross-sell promotions to personalize the user experience and promote brand loyalty. 

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