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Mobile Services

Interconnect and engage with customers with extensive interoperability solutions and enterprise services.

Leverage extensive operator, enterprise and insight services to extend your reach, create new services, attract consumers, and speed decision making. For Mobile Network Operators a comprehensive service portfolio of essential interconnection services. Supporting both mobile network operators today and the expanding mobile eco-system tomorrow. Enterprises can better connect with consumers around the world – with our market-leading SMS aggregation service for enterprises. Reimagine customer engagement for the mobile world - getting close to your customers on a personalized engagement basis. Unlock and monetize consumer insights and market intelligence. The latest analytics, in-memory, and cloud technologies to harness mobile big data – so you can Improve marketing with an empirical source of consumer behavior, insights, and market intelligence.

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Solution Capabilities

Included Capabilities

Enterprise Services

Engage your customers better through the power and reach of SAP Mobile Services

Enterprises can better engage with their customers using SAP Mobile Services unique solutions tailored to their industry. Connect with consumers around the world – with our market-leading SMS aggregation service for enterprises. Reimagine customer engagement for the mobile world - getting close to your customers on a personalized engagement basis. Deliver rich, engaging content to consumers with our MMS (multimedia messaging service) for enterprises such as content providers, marketers, and media companies.

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Operator Services

Provide a seamless, high quality mobile experience for your customers, anywhere in the world

SAP Mobile Services offers a comprehensive service portfolio of essential interconnection services. Supporting both mobile network operators (MNO's) today and the expanding mobile eco-system tomorrow. Connect with over 1040 operators – and tap into a customer base of over 6.1 billion subscribers – with unparalleled SMS and MMS interconnectivity. Increase the operational efficiency and reduce interconnectivity costs plus launch rich communications services (RCS) and drive uptake – providing instant messaging and video file sharing on any device, across any network.

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Insight Services

Take marketing research to the next level with SAP Consumer Insight 365

Unlock and monetize mobile consumer insights and market intelligence – faster – with SAP Consumer Insight 365. This mobile marketing research service uses the latest analytics, in-memory, and cloud technologies to harness mobile network data – so you can develop smarter, more impactful marketing and CRM strategies with an empirical source of consumer behavior, insights, and market intelligence. Get faster access to data by eliminating the need for app installation, customer panels, and surveys by tapping into population-scale consumer insights – and drilling down to high-definition, granular details.

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SMS Advantage

Read the survey results on consumer responses of their preferred technologies to understand how they want to engage with enterprises using their mobile phone. Discover how to use the SMS advantage based on how consumers view different engagement methods.

Consumer Insights

Unlock consumer insights from millions of mobile devices and analyze the usage of data to see who is visiting your locations and identify consumer groups relevant to your business, improving the effectiveness of mobile Web sites, apps, and ads.

Mobile Messaging Use Cases

Understand the intricacies of today’s mobile messaging and the rules around various P2P and A2P use cases with guidelines for today’s ever-changing messaging ecosystem.

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Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.

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Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology

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Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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Expert Community

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Isn’t it time you open up your business to the possibilities of how and where you engage with consumers? Mobile messaging can complement and unify traditional marketing channels to bridge the digital and brick-and-mortar worlds and further personalize services.
 
Protecting the integrity, authenticity, and privacy of IoT-generated data is a fundamental concern for any business. By delivering enterprise choice and flexibility, SAP Mobile Services can lay the foundation for a well-connected, cost-efficient, and secure environment that supports consistent interconnectivity between devices and the entire infrastructure.
 
Be a part of the mobile services discussion forum. Get the latest information on trends and insights through blogs and documents along with access to our experts to learn from and get help.
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Snapshot: The expanding role of IPX

Mobile operators around the world are testing the commercial and technical viability of voice over IPX interconnection. Hear about the results to date – and find out if expectations for an open service exchange model are being met.

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