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Mobile Services

Interconnect and engage with customers with extensive interoperability solutions and enterprise services. Leverage extensive operator, enterprise and insight services to extend your reach, create new services, attract consumers, and speed decision making.
  • For Mobile Network Operators a comprehensive service portfolio of essential interconnection services. 
  • Enterprises can better connect with consumers around the world – with our market-leading SMS aggregation service for enterprises. 
  • Unlock and monetize consumer insights and market intelligence. 

Explore our messaging services product options and capabilities

Engage your customers better through the power and reach of SAP Mobile Services

Enterprises can better engage with their customers using SAP Mobile Services unique solutions tailored to their industry. Connect with consumers around the world – with our market-leading SMS aggregation service for enterprises. Reimagine customer engagement for the mobile world - getting close to your customers on a personalized engagement basis. Deliver rich, engaging content to consumers with our MMS (multimedia messaging service) for enterprises such as content providers, marketers, and media companies.

Enterprise Services:

Provide a seamless, high quality mobile experience for your customers, anywhere in the world

SAP Mobile Services offers a comprehensive service portfolio of essential interconnection services. Supporting both mobile network operators (MNO's) today and the expanding mobile eco-system tomorrow. Connect with over 1040 operators – and tap into a customer base of over 6.1 billion subscribers – with unparalleled SMS and MMS interconnectivity. Increase the operational efficiency and reduce interconnectivity costs plus launch rich communications services (RCS) and drive uptake – providing instant messaging and video file sharing on any device, across any network.

Operator Services:

Take marketing research to the next level with SAP Consumer   Insight 365

Unlock and monetize mobile consumer insights and market intelligence – faster – with SAP Consumer Insight 365. This mobile marketing research service uses the latest analytics, in-memory, and cloud technologies to harness mobile network data – so you can develop smarter, more impactful marketing and CRM strategies with an empirical source of consumer behavior, insights, and market intelligence. Get faster access to data by eliminating the need for app installation, customer panels, and surveys by tapping into population-scale consumer insights – and drilling down to high-definition, granular details.

SAP Consumer Insight

Mobile messaging for enterprises

The digital economy is changing how enterprises and their customers communicate and interact with each other. Learn how mobile messaging is being integrated into an increasing number of business processes as a key enabler of this transformation.

Discover opportunities in a declining P2P environment

SMS firewalls are driving higher-quality interconnections and more revenue from grey A2P traffic. Learn how operators can discover new opportunities with the projected growth of A2P over the next few years.

Expert Community

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Why It's Worth Having Meaningful Conversations with Machines

Learn how bots are quickly giving way to smarter innovations allowing companies to get much closer to customers. A pilot built on SAP Authentication 365 solution allows businesses to embed two-factor authentication (2FA) into processes that businesses and consumers use every day.

 
SAP Mobile Services business has evolved to encompass email and push notifications, connections to social networks, and value-added solutions like SAP Authentication 365, SAP Engagement 365 and SAP Consumer Insight 365, in order to offer its customers an end-to-end solution for mobile engagement and customer reach.
 
Be a part of the mobile services discussion forum. Get the latest information on trends and insights through blogs and documents along with access to our experts to learn from and get help.
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See what our customers are saying

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Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

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