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Content and Collaboration

Empower employees and connect with customers and partners within the business processes and applications they use daily

Enable collaboration across the entire business - where and when needed - through software, apps, and mobile devices people use every day with SAP software and tools. Make informed decisions and deliver results by combining expertise, content, and best practices with real-time data from business systems and collaboration tools for functions such as sales, service, and human resources.

Solution Capabilities

Content Collaboration

Increase usability and improve user engagement with content integration

Provide a personalized, unified point of access to relevant information and processes with content integration. SAP solutions can help you:

  • Create an enticing customer experience that strengthens customer loyalty, improves productivity, and engages with external audiences
  • Build and maintain everything from simple role-based application presentation to complex, integrated experiences
  • Combine analytics, transactions, documents, and workflow elements on location, through mobile, or in the cloud
Social Collaboration

Empower business processes and commerce with social collaboration solutions

Enable social collaboration inside and outside the entire business, including your e-commerce channel. SAP solutions can help you:

  • Deliver results with the combined power of expertise, content, best practices and real-time data
  • Drive revenue with optimized content for commerce
  • Attract and retain customers throughout the buying journey by offering relevant, trusted content
  • Lower the total cost of customer acquisition

SAP Jam Communities

SAP Jam Collaboration


Top providers for social collaboration

Nemertes Research asked 500 IT decision makers and influencers to identify their primary technology providers. Read how Nemertes ranked social collaboration vendors for technology, value, and customer service.

Neuralytix: Enterprise social networks

Deciding which enterprise social network is best for your organization is challenging. That’s why you need to understand the reason for using an enterprise social network. Learn about the five archetypal use cases that are key to successful deployments.

Collaborate and solve issues in real time

See how simple it is to get things done when you can connect employees, customers, partners, support, and suppliers in real time – anywhere in the world they happen to be.


Run Simple with SAP Service and Support

Make sure your SAP solutions meet your business needs simply and seamlessly – with help from SAP Service and Support. Our 30,000+ consultants have unparalleled product knowledge, technology expertise, and experience across 25 distinct industries.

We’ve recently refined the way we engage with customers, to make it even easier for you to drive transformation and simplify your business. Whether you want to speed up implementation, move to the cloud, customize your solution, optimize IT, or do something completely different – the SAP Service and Support team is here to make it happen.


Develop an innovation road map specific to your business objectives

Use best practices, technology, and accelerators to adopt the right solution approach

Choose a premium engagement to tackle highly complex and risky scenarios


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.


What can social collaboration do for your business?

Discover how embracing social collaboration can help you achieve your goals. Learn how you can use enterprise social networks and collaborative technologies to empower users to work together across global, mobile, and cloud scenarios – and transition to a new, more holistic way of doing business.

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