Game Plan B2B Conference
Hear from acclaimed business visionaries, thought-leaders, and notable industry analysts about the transformation of B2B commerce, and how to thrive in this new, digital ecosystem. October 21-23, 2015 in Fort Worth TX.
Provide consistent and engaging customer service across all channels – and wow digitally connected consumers – with SAP software. Give your call center and help desk agents a complete view of customers, including social media activity, so they can quickly solve problems and win loyalty. And empower field service technicians with the mobile tools and technology they need to excel.
Post-purchase experiences are having a bigger-than-ever impact on revenue. Read this TSC report to discover how forward-thinking organizations are transforming service to protect – and drive – profits.
Organizations report a 16% boost in customer satisfaction when analytics and social listening tools are used for in-depth trend and performance analysis.* How does your company compare?
Learn how to gain your customers’ confidence and loyalty by engagingthem with credible, collaborative, and consistent service excellence –across all channels.
Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximize the power of your SAP solutions.