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Collaborative Retail Solutions

Manage complex business networks

Improve reliability and accuracy of retail master data with SAP software. Collaborate closely with suppliers and on product design. Reduce research, development, and engineering times as well as safety stock. Improve customer service and in-full delivery by sharing key supply-chain information. Boost marketing and promotions by sharing plans and forecasts with vendors. Minimize errors and benefit from discounts for early payment with electronic exchange of purchase orders and invoices.

Learn more about our collaborative retail solutions

Solution Capabilities

Explore the capabilities of our collaborative retail solutions:

Master Data Collaboration

Enhance global data synchronization for more reliable master data

Improve the reliability of your master data sent from manufacturers with global master data collaboration and synchronization functionality from SAP. Leverage shared-data pools to track product updates and gain the flexibility to quickly define data maps and enrichments. Streamline collaboration with external parties and enable retailers to subscribe to catalog items. Use flexible validation rules to handle errors automatically during the synchronization process.

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Product Design and Development Collaboration

Streamline product development, improve quality, and reduce production costs for private-label retailers

Integrate information and processes in private-label retailing with SAP software for advanced product development. Help R&D and engineering teams manage complex processes, streamline development, and design innovative products. Align design processes to optimize efficiency and profitability. Introduce fresh ideas from external sources. Help ensure that design definitions meet guidelines for manufacturability. Reduce time to market while building better products.

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Planning and Forecasting Collaboration

Share strategic planning data and sales and order forecasts with suppliers

Streamline store and distribution inventories with planning and forecasting collaboration software from SAP. Cut costs while optimizing fulfillment rates. Share order and sales forecasts, point-of-sale data, and other demand factors with suppliers to boost sales and deliver better customer service. Provide tactical forecasts to suppliers as combined totals or details by store, product, and week. Improve forecasting to optimize supply chains, production, and negotiation with suppliers.

Promotion Collaboration

Improve marketing and campaign promotion planning and collaboration

Collaborate on promotions to gain more bargaining power using SAP software. Maximize promotion profitability through vendor relationships, cost controls, and customer incentives. Collaborate quickly and effectively throughout promotion planning and execution. Simulate changes, agree on new contract terms, and hand over promotions to a workflow-based approval process. Integrate with publishing tools to automate workflows between advertising and merchandising or agencies in real time.

Purchase Order and Invoice Collaboration

Become a best-run retailer by optimizing purchase order and invoice collaboration

Automate the processing of accounts payable invoices and payments and share essential information with vendors using SAP software for purchase order and invoice collaboration. Digitize your invoice-to-pay process through Ariba Network – a product of Ariba, an SAP company. Collaborate with disbursing banks and add remittance details to pay suppliers more quickly, reliably, and efficiently. Remove uncertainty from order processing, while eliminating paperwork.

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Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.


Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology

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