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Equipment Dealer Management Solutions

Enable go-to-market, aftermarket, and operation business units dealing with industrial equipment

Take your business to the next level by providing customers with parts and services, not just original equipment. Equipment dealer management solutions from SAP support processes for service offerings as well as spare parts – which promise higher profit margins than the sale of original equipment – for the full equipment lifetime. With our software, the dealer networks that manufacturers depend on can provide end customers with complete solutions in accordance with local requirements.

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Solution Capabilities

Learn about the capabilities of SAP software:

Equipment Sales and Order Fulfillment

Empower your dealer sales representatives to seize every opportunity

Give dealer sales representatives the tools they need to best serve your customers with equipment sales and order fulfillment software from SAP. With our software, sales representatives can:

  • Maintain tight ties with customers, from initial sales leads down to installation
  • Hand the business over to dealer service and parts operations at the right time  
Parts Sales and Order Fulfillment

Ensure on-time, reliable, and high-quality delivery of parts

Streamline and improve your parts sales and order fulfillment processes with software from SAP that enables you to:

  • Deliver the right parts at the right time to help meet or exceed customers' requirements
  • Maximize aftermarket revenues and profitability and increase dealer margins
Service Sales and Fulfillment

Capitalize on opportunities to serve your customers and their equipment

Make the most of opportunities to deliver profitable aftermarket services – planned and unplanned. With service sales and fulfillment software from SAP, you can:

  • Keep current with customers' installed base of equipment
  • Drive new revenue streams to increase profits
  • Maintain long-term customer retention

Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology 


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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