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Professional Services Engagement and Delivery Solutions

Manage the professional-services side of your business – profitably

Meet expectations for top-quality, high-value services with professional services engagement and delivery solutions from SAP. Streamline service operations, assign the best talent, and provide high levels of customer service – all at the best-possible price. Offer customers greater flexibility and control over how services are delivered, charged, and billed. Plus, you can support competitive pricing and efficient operations by encouraging shared learning throughout the enterprise.

Learn more about our professional services engagement and delivery solutions

Solution Capabilities

Explore the capabilities of SAP software for professional services engagement and delivery:

Contracts and Engagement Setup (SAP S/4HANA)

Create and execute customer-specific contracts for projects and services

Understand contract and project profitability better with contract and engagement setup software from SAP. Our software can lead to shorter billing cycles and improved revenue flow by enabling you to:

  • Create contracts with customer-specific pricing plans, billing methods, and payment options
  • Track time and expenses for different billing scenarios to gauge profitability
  • Integrate time and expense data with project accounting and revenue recognition to enhance profitability tracking
Resource Management

Improve tracking and fulfillment of resource demands

Accelerate project staffing, improve resource utilization, forecast demand accurately, and increase project margins by using resource management solutions from SAP. With our software, you can:

  • Streamline and automate processes for defining and fulfilling project resource demands
  • Track, assign, and schedule resources
  • Obtain assignment approvals
  • Generate relevant reports such as demand overviews and resource utilization

Project Collaboration

Enable collaborative processes for creating and executing projects and bids

Deliver a single, integrated platform for project collaboration to successfully bid and execute projects that help customers achieve their overall objectives. SAP software helps you:

  • Encourage project team members, clients, and third parties to share information and work together on key deliverables in a more structured manner
  • Create bids quickly that meet each customer's needs
Bid and Proposal Management (SAP S/4HANA)

Perfect the bid generation process

Prepare and present proposals that can carry the day with help from bid and proposal management software from SAP. Our software enables you to:

  • Bring together the right people, insights, and planning tools to prepare and present proposals
  • Handle standard as well as complex, nonstandard projects and service requests
  • Plan effectively and respond promptly so you can move into project execution as soon as the client says yes
Project Planning and Execution and Monitoring (SAP S/4HANA)

Enable on-time, accurate project planning, budgeting, and execution

Plan and track every step of the project lifecycle – from concept to completion – with software for project planning and execution and monitoring from SAP. Our software provides an integrated platform for project accounting, time recording, resource management, and billing so you can:

  • Plan projects in phases and tasks
  • Forecast resource demand accurately
  • Assign and monitor resources
  • Provide customers with realistic project execution dates and costs
  • Reconcile time sheets and billing
Project Controlling and Accounting (SAP S/4HANA)

Understand and optimize project and engagement profitability

Gain key insights into the profitability of each project or engagement with project controlling and accounting solutions from SAP. By supporting integrated project delivery and billing processes, our solutions help you:

  • Automate time and expense tracking
  • Streamline purchasing
  • Improve revenue recognition
  • Structure projects and engagements to generate the highest profits
WiP Management and Revenue Recognition (SAP S/4HANA)

Automate revenue recognition processes

Automatically recognize revenue, update general ledgers, and initiate related reporting with software for WiP management and revenue recognition from SAP. Our software enables you to:

  • Support different revenue recognition methods based on statutory and organizational requirements
  • Improve the reliability and transparency of revenue recognition processes
  • Fulfill statutory obligations
  • Understand the amount and scope of work in progress by project and line of business

Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology


Adopt and maintain SAP solutions with ease

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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