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Offer faster, simpler communications with SAP for CSPs

Deliver the 21st century experience your customers expect – with SAP software for communication service providers (CSPs) and telecommunications companies. Our solutions make it easy for you to improve telecom expense management and billing systems, quickly roll out revenue-generating products, and offer unified communications services that boost customer loyalty and retention.

Learn more about our CSP software

We have software for every aspect of your CSP or telecom business

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The telecom industry speaks

Hear what communications service providers (CSPs) are saying about the dramatic pace of transformation in telecommunications. Customers are demanding a unified communications experience that’s changing the entire telecom industry. 

Top priorities for a changing industry

94% of CSP executives report that changes in the industry are going to significantly impact their business in the next three years. Consumers want reliable, personalised service that gives them the content they want, when they want it.

How CSPs are adapting to change

Find out how we’re helping telecommunications companies adapt to the industry’s rapid rate of change and evolve into next-generation CSPs. Here’s how SAP technologies can help you better monetize your network and retain more customers. 

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Opportunity knocks for CSPs

Only 11% of telecommunications companies offer high-end customised mobile apps to their business customers. Are you well positioned to claim your share of the emerging $50 billion enterprise mobility market? See what STL Partners have to say.

Mobile solutions for better network services

As a CSP, your primary concern is to offer uninterrupted service at the best possible quality. Learn why 75% of telecommunications companies are using mobile solutions to maintain their network and give their customers the 24/7 service they demand. 

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See what our customers are saying...

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IPX snapshot interconnecting services

Review the thoughts of operators and industry groups on mobile technology’s roaming services. Find out where their expectations for an open model for service exchange were fulfilled and where disappointed.

One CSP's churn is another’s opportunity

Learn how Big Data and telecom analytics software can help you know your customers intimately. Create new products and personalised engagement strategies that work in real time – and give customers exactly what they want to boost retention. 

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Get fresh perspectives and telecom news from CSP experts

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SAP & Accenture Help Vodafone Simplify Expense Claims

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Revenue Recognition: Quick-Starting your Implementation of IFRS 15

As you may know, the IFRS 15 regulation (also referred to as ASC 606) impacts companies selling hardware and services bundled together and/or running long term projects via a contract with a customer.

SAP & Accenture Help Vodafone Simplify Expense Claims

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

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Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organisations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.

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Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology

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SAP Training and Education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your telecommunications company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

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