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Excel in the energy and utilities industry with SAP solutions

Plug in to the new energy era with SAP solutions for the utilities industry. Our energy management systems for utility companies will help you navigate environmental challenges while improving regulatory compliance and operational efficiency. From smart grid analytics and meter data management to demand-side management tools, we have everything you need to become a best-run utility.

Get an overview of SAP for Utilities

International SAP Conference for Utilities

April 11-13, 2016, The Hague, Netherlands

Over three days, you will find a wealth of opportunities to learn, benchmark, network, and discover how the latest innovation from SAP can drive the modern digital utility.

International SAP Conference for Utilities 2016: Blogs, videos and more


Keep the lights on with our mobile solutions

See how SAP’s mobile utility solutions – from meter data management to smart grid analytics – can transform how you work with your customers. Reduce outages, lower bills, offer better services – and ultimately take a load off your network. 

higher RPE*

Utilities report 26% higher revenue per employee (RPE) when they use energy management systems built with a strong understanding of business and technical requirements – and scale for a 3-5 year growth trend. How do you compare?


See what our customers are saying...


Big Data = Big wins for the utilities industry

Accenture research shows that utility companies that take advantage of sensors and smart grid analytics lead global industries in expected returns from Big Data and predictive analytics. Check out this infographic to compare utilities to other industries.

Simplify utility billing and communication

Dramatically simplify customer billing and communication. With SAP Document Presentment application by OpenText, you can reduce the number of calls to your contact centre and improve collections. Get ready to boost customer satisfaction and cut costs – simultaneously. 


Keep the water running with mobile

Learn how our mobile utilities solutions help water companies reduce service interruptions despite growing demand and strain on the network. You’ll see how you can help ensure sustainable water delivery and better manage an increasingly distributed, remote workforce and infrastructure. 

Transform power delivery with mobile

See why 78% of utilities executives say mobile solutions are improving peak load management and demand response. Here’s how our mobile utility solutions can help maintain the grid, reduce outages, efficiently manage field services – and optimise consumption.


Get fresh perspectives from utilities industry experts


Join the SAP for Utilities Community

Stay on top of the latest news, trends, and insights in the global energy marketplace – and remain competitive in an evolving world.

Join an SAP User Group for Utilities

Participate in SAP for Utilities user groups to shape development of utility solutions through knowledge transfer and networking.

It’s Big Data Versus Mother Nature in Texas Showdown
More than 11 inches of rain pounded the region in one night. By morning the highways were flooded, and in the hardest-hit neighbourhoods homeowners were being rescued by boat.


Unlock the full power of your utilities solutions with SAP Service and Support

To excel in the new energy era, you need the right expertise to develop your strategy, transform your business, gain competitive advantage through innovation, and optimise asset operations and efficiency. Our utilities industry experts will help you develop your roadmap to take you there.

SAP Service and Support offers a combination of SAP experts, methodologies, tools, and certified partners – plus a comprehensive portfolio of services.  We collaborate with you to achieve your business goals and attain value leveraging your SAP utility solutions – from cutting-edge meter data management and smart grid analytics to revolutionary new energy management, utility billing software, and contact information systems.

With industry expertise in 25 distinct areas – from Big Data and analytics to mobility and cloud – and over 40 years of experience with hundreds of thousands of customers, SAP Service and Support is the key to helping your utility company run like never before.


Identify high-value scenarios and define an innovation roadmap specific to your business objectives


Deliver better customer experience for billing, sales, and services via the cloud

Enable mobile access to plant maintenance and field service workers

Improve maintenance, asset longevity, and safety with real-time visibility

Manage the growing volume, variety, and velocity of technical and customer-related data


SAP Training and Education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

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