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Leverage application lifecycle management that can increase reliability and help lower TCO

Drive maximum value from your SAP solution environment. SAP Solution Manager combines tools, content, and direct access to SAP to manage everything from deployment to solution monitoring and improvement. Based on an SAP support contract, the solution can help you optimize core business processes and your IT infrastructure.

  • Support the connect between business processes and IT infrastructure
  • Foster collaboration between your lines of business and IT
  • Support SAP and non-SAP software, including future SAP releases

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Focused Solutions for SAP Solution Manager

Focused Solutions on top of SAP solution Manager deliver simple and ready-to-run solutions for specific sub-market needs. Discover the focused solutions that are available in the SAP Store.

SAP Solution Manager Live Demo in the Cloud

Try out the new Workcenters in SAP Solution Manager 7.1. With their role-based approach, the Workcenters help you to increase your efficiency by providing all the applications you need. Try the new user interface and capabilities of the service desk application live.

Dansk Supermarked: ITIL compliant ITSM

With the SAP Solution Manager IT Service Management solution, Dansk Supermarked established a reliable incident and service request management process that was integrated with the company’s SAP and non-SAP software systems.

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What's Included

Support Your SAP Business Suite Projects

Accelerate your SAP Business Suite implementation with process-driven strategy and content from SAP Solution Manager.

  • Speed the blueprint, configuration, and final preparation project phases
  • Improve the efficiency of project administration
  • Enable central control of cross-component implementations
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Control Changes to Your IT Environment

Control all software and configuration changes to your IT landscape with SAP Solution Manager.

  • Establish approval processes for change requests, deployments, and analysis
  • Maintain solution quality
  • Ensure traceability and accountability for changes
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Speed Test Preparation and Execution

SAP Solution Manager can enable you to improve your testing processes.

  • Gain a central point of access to the complete system landscape
  • Centralize the storage of testing materials and results
  • Support cross-component testing
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Make Your Support Organization More Effective

IT service management capabilities supported by SAP Solution Manager can help you manage incidents efficiently and lower support costs.

  • Centralize support message handling
  • Streamline the management of problems and requests
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Resolve Problems Faster with Root Cause Analysis

Leverage diagnostics included with SAP Solution Manager to identify, analyze, and resolve problems more quickly – even in heterogeneous environments.

  • Identify performance bottlenecks
  • Isolate exceptional situations
  • Record activity down to single users or processes
  • See changes in your production landscape
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Monitor Solutions in Real Time

Centralize real-time solution monitoring – including business processes and interfaces – and avoid critical issues with SAP Solution Manager.

  • Reduce the time and effort involved in system administration
  • Monitor intersystem dependencies
  • Perform proactive solution monitoring
  • Accelerate response time with automatic notifications
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Enable Service-Level Management and Reporting

SAP Solution Manager enables you to easily define service levels and access automated reports on service.

  • Get comprehensive reporting that covers every system in your solution landscape
  • Leverage a consolidated report that empowers you to make strategic IT decisions

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Take Advantage of SAP Support Services

SAP Solution Manager delivers SAP support services and appropriate service recommendations to help your solutions run better.

  • Manage technical risk
  • Optimize your solution management
  • Gain software correction packages
 

SAP Enterprise Support Advantage

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Make System Administration Easier
Streamline system administration with centralized, unified access to all of your SAP technology.
  • Trigger administration tasks from a central console
  • Execute tasks locally on the appropriate systems
 

Explore SAP Solution Manager in SCN

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Managed Services

Deploy, manage, monitor, and optimize your SAP solutions and business processes with our managed services. We can help you lower IT costs, fast-track return on investment (ROI), and modernize your applications.
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