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Increase sales by engaging customers at the right moment

Meet customer expectations for relevant products, information, and engagement – when and where they want it – with SAP solutions. Connect with customers at the right moment, across multiple sales channels and technologies. Transform your business with a single, real-time retail platform that helps you anticipate customer needs and deliver on your promises to customers and investors.

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Get real-time insight into your supply chain

Discover how SAP can help food, drug, and convenience retailers run responsive and rapidly adjustable supply chains. Explore our capabilities for track and trace, inventory management, compliance, and more. 

more BI use*

Food, drug, and convenience retailers that identify and act on strategic and competitive advantages use an average of 42% more business intelligence (BI) in their processes.* How does your retail company compare?


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Connect marketing and merchandising

Close the gap between marketing and merchandising. Discover how our solutions for food, drug, and convenience retailers can help you improve everything from omnichannel marketing planning to digital asset management and loyalty programs. 

In-memory computing for retailers

Run a real-time retail food, drug, or convenience business with SAP HANA – our powerful in-memory analytics and computing platform. The platform can capture and analyse Big Data in real time, accelerate business processes, and much more. 

Streamline logistics and fulfillment

Balance customer service and delivery costs – with our logistics and fulfilment solutions for food, drug, and convenience retailers. Automate warehouse management processes, improve on-time deliveries, optimise assets and labour, and more. 


E-commerce for your kind of small business

Take your food, drug or convenience business further – with SAP Anywhere for small business. Open your online store in minutes, sell your products on digital marketplaces, and sync your inventory automatically. 

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Learn from Retail Industry Experts

Find SAP for Retail user resources and more information relevant for implementation & operation.

Grocery Data Knows the Customer Is Always Right

Grocery shopping is a personal experience. From the brands you prefer and prices you expect, we as shoppers take great care into the products we choose to fuel our families.



SPAR Austria Group Goes for Real-Time Retail

Don’t you hate when you rush to the store before closing to pick up something you really need and it’s sold out. Of course every other product is fully stocked, yet there you stand in front of an empty shelf


Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organisations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology


SAP Training & Education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. A full suite of software training and education courses and certifications helps you maximise the power of your SAP solutions.

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