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Incidents, Cases, and Investigations Solutions

Manage the full lifecycle of incidents, cases, and investigations with law enforcement software

Enable investigators to better identify unknown people, objects, locations, and events in incidents, cases, and investigations. Our law enforcement software can help investigators:

  • Display, evaluate, and share critical information regarding incidents, cases, and investigations in a structured, transparent format
  • Improve insight, performance, and use of resources while resolving cases more quickly

Learn more about our incidents, cases, and investigations solutions

Solution Capabilities

Explore the capabilities of our incidents, cases, and investigations solutions:

Identity Management and Resolution

Validate known witnesses and victims and identify unknown persons

Track accurate intelligence related to people, objects, entities, locations, and events – with SAP software for identity management and resolution. Help intelligence professionals identify and categorize relevant details and how they relate to cases, leads, incidents, and activities. Use identity management software to store, upload, and classify outcomes. Give investigators a full view of intelligence to support consistent, effective investigative practices.

Investigation Processing

Process cases effectively to quickly solve them and bring victims closure

Organise evidence and facilitate strong responses to events with SAP software for investigation processing. Allow analysts and investigators to classify incidents, assign leads, and decide on follow-up activities. Establish facts, allocate and assess leads, collect evidence, and conduct interviews and searches. Use the investigation processing software to prepare cases for prosecutors, provide evidence to courts, document trial results, and close cases.

Environmental Protection

Fight pollution to improve the health of citizens for generations to come

Combat congestion and pollution with help from SAP software that supports environmental protection. Monitor, report, and handle environmental incidents quickly and efficiently. Regulate pollutant levels and deliver clean air, healthy waterways, and safe land to inhabitants.

Justice Management

Facilitate equitable outcomes with integrated justice case management

Enable case officials to streamline and integrate court administration processes with SAP software for justice management. Help court administrative staff streamline trial activities, such as handling evidence, scheduling resources, and tracking cases. Grant a full view of case processes to court administrators, judges, and attorneys – leading to more equitable case outcomes. Reduce paper-based processes to run court proceedings more smoothly.


Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organisations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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