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Care Delivery Solutions

Support timely, transparent, and successful response to patient needs through better care delivery

Improve patient care by connecting processes across departments with care delivery solutions from SAP. Access clinical information faster by automating patient data management. Coordinate clinical and administrative activities, align patient services with scheduling and billing, and use built-in mechanisms that help healthcare staff work together. Our software supports a streamlined system for collaborative care and clinical analytics that improves patient safety and leads to wiser treatment decisions.

Learn more about our care delivery solutions

Solution Capabilities

Explore the capabilities of our care delivery solutions:

Diagnostic and Treatment Activities Coordination

Optimise decision making in patient care with complete information

Electronically document patient history, including symptoms, observations, treatments, and other care activities, with SAP software. Enter data in the form of text, graphics, images, and speech; graphically define treatment paths; and document and dispense medications. By making the information instantly available for clinical scrutiny, treatment coordination, and billing, our software helps control costs while enabling healthcare professionals to enhance treatment by staying informed.

Clinical Order and OR Management

Respond to every clinical situation with in-time, on-time service

Promote timely patient care with SAP software for planning, ordering, and documenting services related to diagnostics, surgery, and therapy. Place orders from any in-house location; rely on integrated, facility-specific planning functions to confirm clinical resource availability, assignment, and authorisation; and automate entry of rendered services. Our software supports smooth operation of service units and care facilities that improves both clinician and patient satisfaction.

Mobile Electronic Medical Record

Integrate and analyse patient data with a mobile electronic medical record

Give caregivers access to patient data on handheld devices anytime, anywhere – with mobile electronic medical records in SAP software. Improve care delivery and rely on our healthcare software to:

  • Equip caregivers with the analytics they need at the press of a button
  • Help ensure patients’ histories, risk factors, lab results, and more are updated and easily located through a single Web site
  • Integrate Web pages and apps without changing code and configure display to user preferences

Turn Big Data into big opportunities with SAP Digital Business Services

The healthcare industry is under increasing pressure to provide personalised, best-in-class patient care for less. New regulations and reimbursement models – as well as high patient expectations and more informed, digital healthcare consumers – mean that organisations need to adapt to stay at the forefront of your field. The good news is that you can overcome these challenges by harnessing Big Data and turning it into actionable, decision-ready information. That’s where SAP Digital Business Services comes in.

Our services can assess your current data management situation, show you what Big Data can do for your organisation, and map out steps to get you there. We can help you develop a Big Data solution that’s tailored to your specific goals. And we can amplify the benefits of your solution with tools to ensure it is fully adopted, supported, and used to its maximum potential.  


Personalise healthcare delivery and improve outcomes using real-time, relevant data at the point of care

Optimise operational efficiency, billing and reimbursement, and compliance with Big Data management

Accelerate and simplify Big Data technology implementation with SAP’s exclusive best practices and experts


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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