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Supply Chain Insights Solutions

Maximise customer loyalty and revenue with a dynamic supply chain

Connect customer insights with supply chain insights to respond to market challenges and demand quickly. Analyse buying patterns and predict future demand with full visibility into real-time customer data. By infusing valuable customer insights into the supply chain, decision makers can deepen their understanding of supply chain performance and identify opportunities for optimising product availability. 

Learn more about our supply chain insights solutions

Boosting Book Sales in the Digital Age

A lot has changed in the retail book industry since 1997, when Indigo Books & Music Inc. opened its first superstore. To get the speed and flexibility needed to support its evolving strategy and product mix, Indigo kicked off a major supply chain redesign project, both in-store and online. With SAP EWM.

Solution Capabilities

Explore the capabilities of our supply chain insights solutions:

Customer Activity Repository

Base your plans and forecasts on real-time customer insights

Break down data silos and enable real-time data access, visibility, and analytics with software and technology from SAP. Anticipate each customer's needs, wants, and desires. Develop promotions, assortments, and programs that boost market share and optimise the customer experience across channels.

Supply Insights

Sense and respond to supply insights with control-tower-enabled visibility

Understand, analyse, and manage variabilities in supply chain conditions with SAP software that helps you sense and respond to supply insights. Our software offers control-tower functionality that enables you to:

  • Get early warnings about supply disruptions through alerts, key performance indicators, reports, and insights
  • Perform cause-and-effect analysis and what-if simulations to help ensure effective corrective action and quick response
Logistics Insights

Optimise your supply chain with design, project, and market insights

Manage the design insight signals coming from your customers and suppliers with sense and respond software from SAP. Acquire and analyse design, project, and market data to help bring to life the ideas that fit your customers’ design requirements and your world’s sustainability needs.


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.


Unlock the power of your SAP solution

Simplicity is the key to innovation. And innovation is the key to competitive advantage. SAP Services helps unlock your power and provide a simple path to innovation acceleration and the cloud.

Our 15,000+ trained and certified consultants are focused on delivering true end to end solutions that yield the business outcomes you need to stay competitive.

And with over 40 years of experience with hundreds of thousands of customers, SAP Services knows how to help your business unlock the power of SAP and Run Simple. SAP Services can help your business:


Support your innovation agenda so you can focus on strategic opportunities

Provide greater accountability to deliver end-to-end engagements with reduced complexity

Expose new product innovation and a path to the cloud with unmatched speed and expertise

Enhance your existing SAP investment with best-in-class knowledge transfer and support 

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