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Response and Supply Management Solutions

Align planning and execution in real time

Operate a global supply chain in a world of volatile demand and complex supply networks – with flexibility and speed – with SAP solutions. Match supply to demand across your network quickly for responsive planning and what-if analysis. Perform allocation management, order promising, replenishment, deployment, and manufacturing network planning. Our solutions facilitate faster response, increased revenue, improved delivery, and faster inventory turns.

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Solution Capabilities

Included Capabilities

Response Planning and Allocation Management

Reduce inventory and improve customer service in alignment with company priorities

Create supply and allocation plans that align with company priorities with rules-driven planning and what-if analysis using response planning and allocation management solutions from SAP. Make adjustments quickly when demand changes or supply is disrupted by creating and comparing scenarios for solving issues and publishing results. Generate planned orders, purchase requisitions, and stock transfers, as well as allocation tables for order promising to drive execution.

Global Order Promising

Order commitments that meet business rules and enhance customer satisfaction

Order promising software from SAP helps customer service professionals provide commitment dates to orders according to business rules, taking into account material and capacity availability, product and source substitution, and allocations enforcement. With embedded logic that automatically matches end item or component supply with demand, the software helps improve customer satisfaction, boost delivery performance, and increase profitability.

Replenishment and Deployment Planning

Reduce inventory and improve customer service

Replenish inventories at distribution centres or customer locations responsively with replenishment and deployment planning solutions from SAP. Minimise inventory while achieving customer service objectives. Take into account both push-and-pull considerations as well as efficient building of replenishment loads.

Manufacturing Supply Network Planning

Better customer service and lower inventories through integrated planning

Manufacturing network planning software from SAP determines and sources production requirements across a network of sites to meet demand with minimum lead times. It lets you adjust production and procurement plans to adapt to demand and supply changes. You can capture demand signals and translate them into building requirements, plan sourcing decisions, and consider capacity constraints. The result is shorter lead times and better orchestration of contract manufacturing resources.


Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organisations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology 


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

Response & supply management brief

It's tough to operate a global supply chain in the face of demand volatility.  Response and supply management solutions from SAP enable companies to re-plan and match supply to demand across the network quickly and responsively.

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