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Managed Services

Spend less time managing your IT and more time focusing on business optimisation and innovation, partnering with SAP Managed Services.

Deploy, manage, monitor, and optimise your SAP solutions and business processes – on-premise or in the cloud – with our managed services. We provide guaranteed SLAs for 24/7 business continuity support and KPI based outcomes for business process improvement and innovations. We can help you lower IT costs, fast-track return on investment (ROI), and modernize your applications.

  • Cost-effectively run your solutions on any platform
  • Enhance and optimise your solutions for your needs
  • Rapidly deploy the latest SAP innovations
  • Take advantage of predictable subscription pricing

Explore our managed services

With our managed services, SAP acts as your extended team, running your SAP solutions, including SAP S/4HANA, SAP Hybris, SAP SuccessFactors, SAP Ariba, SAP Concur, SAP Fieldglass, and the SAP HANA database.
Application Management Services for SAP Solutions

Our global application management services support cost-effective event, incident, problem, change management, and service request fulfilment processes – 24/7. They provide a direct connection to the heart of the SAP organisation – including knowledge, experience, processes, best practices, and resources.

  • Resolve incidents and problems, fulfill service requests, and develop and deploy operational and standard changes
  • Build, test, and run new SAP innovations for industry-specific business processes
  • Safeguard your investments and mitigate risks with continuous application monitoring and event management
  • Prevent issues from financially impacting your business or users – and reduce the number of incidents affecting your solutions.
  • Mitigate risks and vulnerability in your SAP landscape with security monitoring
  • Manage deployment of innovation releases to your business
  • Drive efficiency of your IT operations
Lifecycle Management Services

Optimise IT operations by redirecting time and resources from operations to innovation. Let us help you assess, prioritize, and manage your evolving technology landscape. Our experts work to optimise your IT operations and reduce complexity, risk and cost across your solution’s lifecycle using advanced methods, SAP best practices and tools such as the SAP Solution Manager ALM suite and partner products.

  • Create strategic road maps to redirect resources from operations to innovation
  • Prepare your existing landscape for new applications and technology
  • Get more value from your solutions using our proven tools, methodologies, processes, best practices, and pre-configured SAP Solution Manager scenarios
  • Strategize security monitoring plan and setup capabilities to reduce risks & vulnerability
  • Ensure high quality software delivery using automated, pre-configured, and industry-specific test packages
  • Reduce total cost of ownership (TCO) and align business and IT operational goals
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