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SAP SMS Firewall 365

Protect your network, subscribers, and margins with a cloud-based SMS firewall

Create a secure firewall for your SMS services with SAP SMS Firewall 365. This cloud-based firewall solution can help operators prevent SMS fraud and grey routes, even for roaming customers. Improve spam detection, avoid SIM boxes, fend off denial of service (DoS) and SMS spoofing attacks – and even improve the monetization of your messaging service traffic.

Read the solution brief

Product Capabilities

Functional Capabilities

Rule-based SMS filter
Assess messages based on a variety of configurable rules – and evaluate multiple parameters (including the content) to enhance spam detection. The service’s anti-spamming capabilities go beyond specific keyword filtering to deliver in-depth content verification.
SMS fraud and grey route prevention
Identify and minimise known types of SMS fraud – and coordinate policies and rules to detect and block unwanted messages. Improve revenue assurance by controlling traffic from grey routes and reducing SMS spoofing, even when a customer is abroad.
Managed cloud-based firewall service

Take advantage of a secure and scalable cloud-based firewall. Our managed cloud service can help you improve SMS security with continuous updates and expert knowledge of the application-to-person (A2P) business.

IPX integration

Reduce transport costs and decrease network congestion with a secure, quality-assured interconnection and a carrier-grade global IP backbone.


Receive monthly reports on all SMS firewall activities – including a traffic summary, A2P traffic volumes, blocked senders, configuration and rules updates, and raw traffic reports.


Technical Capabilities

SMS faking

Messages with faked SMSC address can be identified and rejected thanks to SRI_SM and FSM_MT correlation.

SMS spamming

Content verification via the SAP SMS Firewall 365 service, or via the addition of an enhanced filtering platform.

SMS flooding

Messages sent by the same sender in a set timeframe are verified and blocked if a configurable threshold is met.

SMS malware

SAP SMS Firewall 365 can block OTA/WAP push messages from untrusted sources.

SMS modem farm

The service identifies originators sending messages to an untypically large unique destination number.

Mobile number portability (MNP) dips only SS7

SAP SMS Firewall 365 issues an alert when a high level of SRI messages are detected with no FSMs.

Alphanumeric and short code sender

Alphanumeric and short code senders can be blocked, but filtering rules can be bypassed for white-listed SMSCs.


Purchasing Options

The modular structure of SAP software licenses allows you to license and pay for only the functionality and number of users that you require at any given time. Start with the packages and named user licenses your organisation needs right now, and add more users and functionality as your needs evolve.

Product Name SAP SMS Firewall 365
  • Set up fee:  One-time fee paid upfront
  • Revenue share: A minimum monthly charge will apply to cover costs in case revenue targets are not met”
  • Contract terms:  1, 2, or 3 years with auto-renewal for the same duration and exit option on the 12th month
  Contact Us
SAP SMS Firewall 365
  • Set up fee:  One-time fee paid upfront
  • Revenue share: A minimum monthly charge will apply to cover costs in case revenue targets are not met”
  • Contract terms:  1, 2, or 3 years with auto-renewal for the same duration and exit option on the 12th month
  Contact Us
Contact your local SAP account executive for additional purchasing options. For general licensing information, consult Licensing SAP Software: A Guide for Buyers.

Product Direction and Innovations

Discover opportunities in a declining P2P environment

SMS firewalls are driving higher-quality interconnections and more revenue from grey A2P traffic. Learn how operators can discover new opportunities with the projected growth of A2P over the next few years.

Maximise monetization of A2P and P2A messaging

Learn how the growth of application-to-person (A2P) messaging and its estimated growth are encouraging opportunities for monetization for mobile network operators, with the internet of things (IoT) bringing in another revenue opportunity.

Guidelines for a new SMS ecosystem

“Traditional” person-to-person (P2P) and application-to-person (A2P) messaging has evolved – and the rules for engaging consumers have changed too. Explore acceptable and unacceptable use cases in the new SMS ecosystem.

Award winner for best security and fraud solution

SAP SMS Firewall 365 won the Carriers World award for best security and fraud solution in 2016. The winners were determined by votes from the industry cast by over 20,000 individuals.

Extend the functionality of SAP SMS Firewall 365

SAP IPX 365 delivers a comprehensive interconnection service portfolio to decrease network congestion and reduce transport costs.
SAP for Telecommunications solutions can help you successfully navigate industry transformation, reduce churn, and achieve operational excellence.

Training and Certification

View SAP training and certification offerings for mobile services
Need additional help with education and training? Explore SAP Education Consulting Services

Explore the hottest topics in Operator Services


Symsoft and SAP Team Up to Deliver SAP SMS Firewall 365

Find out why Symsoft and SAP teamed up to help mobile operators protect their networks.

Visit the SAP for Mobile Community

Explore blogs, guides, and tutorials – and join the discussion in the SAP for Mobile community.

Visit the SAP for Telecom Community

Get answers to your questions – and view blogs and other resources – in our telco community. 


Virtually endless possibilities

Hand-pick replays of any SAP TechEd keynote, lecture, strategy talk,or how-to session. 

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