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Perfect the end user experience with SAP Extended Diagnostics by CA

Proactively manage your Web-based applications in complex, heterogeneous IT environments – and keep end users happy – with SAP Extended Diagnostics by CA Technologies. This application performance management software can help you identify bottlenecks, eliminate outages, meet SLAs, and lower the overall cost of maintaining applications.

  • Monitor end-user response times at the transaction level to ensure a positive performance experience
  • Gain insight into the criticality and business impact of SAP and third-party Web-based transactions
  • Proactively maintain the performance of applications that provide data to SAP HANA
  • Group similar defective transactions for further analysis by the responsible party 
  • Address issues promptly with real-time triage maps, automatic alerts, and root cause analytics
  • Provide detailed performance reporting and analysis, including custom dashboards

Discover how Coty keeps tabs on application performance

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Take your processes to the next level

To optimise your business processes, you must first optimise the IT infrastructure that supports them. Watch this video to learn how SAP Extended Diagnostics can help you optimise the SAP and non-SAP applications in your IT infrastructure – no matter how complex.

Give customers the experience they crave

IT customers want more services delivered faster, while management expects applications to operate at peak efficiency on a shoestring budget. Learn how to manage these pressures while delivering a flawless user experience – with SAP Extended Diagnostics by CA.


Contact Support

Get the support you need to keep SAP Extended Diagnostics running at peak performance. Our experts can help you maximise the value of your software, take advantage of new business models and capabilities, and more.

Open a Support Incident via the SAP Support Portal

Email us for non-technical assistance

Call us for non-technical assistance

Complete our online form for contract-related questions

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