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Customer Snapshot: Overview

Among the top 20 insurance companies in Europe

Ageas has been in the business of insurance since 1824, has been named one of the top 20 insurance companies in Europe, and has plans to expand Eastward to Asia. After 190 years, they have an established set of solid best practices in place from sales and operations to finance and it was time to streamline those processes in one Run Simple solution.  


€14.01 billion

Number of Employees
> 30,000


Brussels, Belgium

Customer Website

Line of Business
Asset Management, Platform and Technology

SAP Solutions
SAP HANA Enterprise Cloud, SAP S/4HANA

Customer Snapshot: History

Providing Peace of Mind When Customers Need it Most

Ageas teamed up with SAP to adopt the industry’s first end-to-end insurance software in the cloud deployed by a single software vendor. The hosted, end-to-end enterprise insurance software is built on SAP S/4HANA, which delivers simplified customer engagement tools through the SAP HANA platform.

Customer Snapshot: Business Model

A Global Insurance Group

Ageas specializes in building insurance partnerships with banks and retailers, and is currently expanding into new markets in Southeast Asia.

Growing strong, 190 years and counting.

Ageas is the market leader in Belgium for individual life and employee benefits, as well as a leading Non-Life player through AG Insurance. In the UK, Ageas occupies the number 3 position in cars insured and has a strong presence in the over 50’s market.

Ageas employs more than 13,000 people in the consolidated entities and over 30,000 in the non-consolidated partnerships, and has reported annual inflows close to EUR 26 billion in 2014. Ageas has chosen to concentrate its business activities in Europe and Asia, which together make up the largest share of the global insurance market.

Customer Snapshot: Success Strategy

Discovering New Ways to Run Simple

Ageas, an international insurance group with a heritage spanning more than 190 years, has purchased the industry’s first end-to-end insurance software in the cloud deployed by a single software vendor.

Expected cost savings of 20-40% in 1st 5 years

The Challenge

Seeking an Outside-the-Box Solution in a Box

Some of the best ideas come from the question “wouldn’t it be nice if…”

Enter SAP

Plug-and-Play Simplicity

The team at Ageas were drawn to SAP HANA Enterprise Cloud because it is a fully managed and secure cloud that offers flexibility and quick time to market.
They are also looking to SAP to provide an end-to-end engagement model to help Ageas in almost every process companywide: streamlining IT management and support, reducing total cost of ownership, accelerating time to market, strengthening operations, and achieving transparency and compliance.

One solution, one company helps Ageas Run Simple: SAP

Enter SAP: The SAP Experience

Knowledge-Sharing Made Simple

Ageas has been very pleased with the solution. Powered by hybris, the new system seamlessly incorporates more than 30 SAP solutions and omnichannel functionality. The core insurance solutions support all aspects of the insurance business: policy administration, quotation, underwriting, claims, commissions, collections and disbursements, as well as finance, procurement, HR and enterprise analytics, all deployed on SAP HANA Enterprise Cloud.

Everything in one place.

Better Business

Thinking Globally, Connecting Locally

While Ageas insurance covers local businesses, their reach covers the globe. The end-to-end enterprise insurance software, built on SAP S/4HANA, enables the transfer of knowledge and know-how across the company, providing a competitive advantage to Ageas and its partners. With cloud-based connectivity, knowledge sharing is just one of the many ways SAP helps Ageas Run Simple.

Staying ahead of the technology curve is vital to success.

Better Business: Benefits

Faster, More Efficient Growth

Reducing onboarding time by 33%.

Better Business: Run Simple

Discovering IT Savings in the Cloud

Planning for growth just got a whole lot simpler.
It’s the regular, complete suite that you would need to build a company. The big difference is that it’s all SAP. — Hans Van Wuijckhuijse, Regional Director, Business Development Asia, Ageas

Journey Ahead

The Future Looks Brighter Than Ever

Moving forward, Ageas plans to launch the suite next at its new joint venture in the Philippines. The company is pleased with the new solution, which helps Ageas focus on what matters most – its customers and the core of its business – instead of technology and business processes.

Moving full-speed ahead with the right partner by their side.

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