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Reimagine Your Business

Businesses face daunting challenges when operating in today’s fast-moving environment. SAP is helping companies transform their digital businesses.

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Key Facts

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+18%

Growth

Increase in non-IFRS total revenue (2015: €20.81 billion / 2014: €17.58 billion).

22.4%

Customer Loyalty

The Customer Net Promoter Score was 22.4% in 2015 (2014: 19.1%).

+13%

Profitability

Increase in non-IFRS operating profit (2015: €6.35 billion / 2014: €5.64 billion).

81%

Employee Engagement  

Our employee engagement index increased to 81% in 2015 (2014: 79%).

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Measuring Impact

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€40-50
million

Employee Engagement Index

Our analysis has found that a +/- 1 percentage point change in Employee Engagement Index had a €40–50 million impact on operating profit.

€45-55
million

Employee Retention

Our analysis has found that a +/- 1 percentage point change in employee retention had a €45–55 million impact on operating profit.

€75-85
million

Business Health Culture Index

Our analysis has found that a +/- 1 percentage point change in Business Health Culture Index had a €75–85 million impact on operating profit.

€4
million

Carbon Emissions

We have determined that a 1% decrease in carbon emissions would have a €4 million impact on operating profit.

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What Our Customers Are Saying

Our Company

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Our Strategy

SAP helps create long-term value by addressing customers' current and future needs.

Our Innovations

Our solutions provide what is needed to become a digital business.

Our People

We encourage the well-being of our employees and our organization so we can master the challenges of a digital and global workplace.

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