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Focus on customers with our insurance industry software

Satisfy today’s hyper-connected customers across all channels, including mobile – with SAP software for the insurance industry. Our solutions use the latest technology to help you streamline claims management, simplify policy administration, and proactively manage risk and compliance. Fast-track product development – and use cutting-edge insurance CRM to drive sales and marketing efforts.

Learn more about our insurance software

Watch the video: Digital Insurance - The transition from risk protection to risk prevention

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SAP Claims Management

See how this flexible solution lets you manage claims adjuster assignments and handle changes to the resource pool to lower risk while keeping customers satisfied.

How customer-centric are you?

11%* of financial service institutions have a 360° view of their customers, and are able to provide them with a consistent omnichannel experience for all products. Want to benchmark yourself with peers?

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Digital insurance – from risk protection to risk prevention

New technologies are driving fundamental change in the insurance industry. Business models are being reimagined, processes are being reengineered, and employees are being empowered with real-time data and mobile apps. This thought leadership series explores the impact of these sweeping changes – and what insurers can do to capitalise on digital insurance.

Your road map to digital insurance

What forces are driving change in the insurance industry? And how can insurers take full advantage of the technologies that are rewriting the rules? Find out in our road map to becoming a digital insurer.

Creating the insurer of the future

See at a glance how the digital economy is reshaping the insurance industry. This infographic also offers new ways to compete, as well as five characteristics that insurers will need to be successful.  

New technologies for insurance

The SAPPHIRE NOW conference is always bursting with new ideas and insights into the transformational power of technology. Discover the outcome of two sensational sessions about the insurance industry.

Preparing for the digital revolution

Ready to go digital? This white paper gives you a host of resources to get started. Learn how to establish a core digital framework, transform your business models, processes, and workforce – and more.

See what our customers are saying...

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The impact of cloud on financial services

Find out why banking and insurance sectors in major regional markets are widely adopting cloud technologies – and learn how they’re being used. This Ovum report summarizes the results from a survey of 400 CIOs within financial institutions.

Insurance in an age of customer intimacy

Learn how life and P&C insurers around the world are leveraging digital technologies such as Big Data analytics and the Internet of Things – and moving toward a consumer-first approach. Read this Economist Intelligence Unit (EIU) report for details.

Risk-finance collaboration

Progressive insurance companies are pursuing greater interdepartmental collaboration with finance. Find out how they’re making the transition – in this IDC Financial Insights report based on a global study of insurance and finance executives. 

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Get fresh perspectives from insurance industry experts

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How Disruption Will Cause The Insurance Industry To Change

Digital transformation is changing our world, and the insurance industry cannot sit idly and avoid these changes. It’s expected that the digital customer experience will drastically drive insurance profitability in the years to come.

The Digitalized Insurance Value Chain


Today, more than half of all consumers research insurance brands online, especially using social media, before determining which one to contact for a quote. Yet 57% of all insurance companies have operating models that do not facilitate digital connectivity.

Insurance Customers Now Demand Simplicity, Personalisation, and Experiences

Customers are demanding a simple, seamless way to interact with the insurer they select, often  long before their first touchpoint. How can today’s insurance companies meet customer demands for hyper-connectivity and personalised lifestyle experiences?

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Awesome IT, bold ideas, cool tools

Attend the 20th year of SAP TechEd for tips and hands-on training from the best. Sept. 19-23, Las Vegas.

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Get ready for mobile policyholders

Discover how mobile technologies are forging new links between insurers and their policyholders. This infographic explores how mobile apps and data give insurance companies the opportunity to offer on-demand, personalised services that help mitigate risks and losses. 

Rethinking insurance in the mobile world

According to two global surveys by the Economist Intelligence Unit, 64% of consumers only interact with their insurers about every 6 months – or less often. Read this report to learn how the mobile channel makes it easier for insurers and policyholders to stay in touch.

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Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organisations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.

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Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology

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Get SAP training and education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

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