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Customer-Centric Supply Chain: Omnichannel Leaders Plan to Widen the Gap (SCM World)

This report presents insights from the SCM community and in-depth research on basics and best practices for customer centricity, digital demand, omnichannel, and sustainability topics. See why you should digitize the supply chain, use imperfect data – different from bad data, collaborate with customer care teams, and develop supply-chain services.  Download the Document

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