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Offer faster, simpler communications with SAP for CSPs

Deliver the 21st century experience your customers expect – with SAP software for communication service providers (CSPs) and telecommunications companies. Our solutions make it easy for you to improve telecom expense management and billing systems, quickly roll out revenue-generating products, and offer unified communications services that boost customer loyalty and retention.

Learn more about our CSP software

We have software for every aspect of your CSP or telecom business

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The telecom industry speaks

Hear what communications service providers (CSPs) are saying about the dramatic pace of transformation in telecommunications. Customers are demanding a unified communications experience that’s changing the entire telecom industry. 

Top priorities for a changing industry

94% of CSP executives report that changes in the industry are going to significantly impact their business in the next three years. Consumers want reliable, personalised service that gives them the content they want, when they want it.

How CSPs are adapting to change

Find out how we’re helping telecommunications companies adapt to the industry’s rapid rate of change and evolve into next-generation CSPs. Here’s how SAP technologies can help you better monetize your network and retain more customers. 

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Opportunity knocks for CSPs

Only 11% of telecommunications companies offer high-end customised mobile apps to their business customers. Are you well positioned to claim your share of the emerging $50 billion enterprise mobility market? See what STL Partners have to say.

Mobile solutions for better network services

As a CSP, your primary concern is to offer uninterrupted service at the best possible quality. Learn why 75% of telecommunications companies are using mobile solutions to maintain their network and give their customers the 24/7 service they demand. 

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See what our customers are saying...

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IPX snapshot interconnecting services

Review the thoughts of operators and industry groups on mobile technology’s roaming services. Find out where their expectations for an open model for service exchange were fulfilled and where disappointed.

6.7% higher sales achievement

for organisations where 360-degree view of customers are readily available to sales personnel at the point of interaction. Want to benchmark yourself with peers?

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Get fresh perspectives and telecom news from CSP experts

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SAP & Accenture Help Vodafone Simplify Expense Claims

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Revenue Recognition: Quick-Starting your Implementation of IFRS 15

As you may know, the IFRS 15 regulation (also referred to as ASC 606) impacts companies selling hardware and services bundled together and/or running long term projects via a contract with a customer.

SAP & Accenture Help Vodafone Simplify Expense Claims

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently.

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Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

SAP Training and Education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your telecommunications company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

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