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Sustainable Operations

Sustainable Operations

At SAP we believe that improving our sustainability performance gives us insight that will help our customers do the same. We focus on three key metrics: environmental, social and economic. Each is critical as we work to create a sustainable future for SAP, our customers, and society.

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Responsible business

We actively work to ensure that we live up to high ethical standards throughout SAP. Our policies govern the conduct of our management, employees, suppliers, and partners, as well as critical areas of our business such as sales, vendor selection, and payroll.

Sustainable strategy

Instead of treating sustainability as a single project or department, we integrate sustainability into our core business by embedding sustainability throughout our organization. One of our goals is to show how sustainability both aligns with our business objectives and benefits our bottom line. 

Sustainable procurement

Sustainability is an integral part of our supply chain. We seek to buy products and services
from suppliers who meet high environmental and social standards.

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ISO 14001 Environmental Management

We are committed to continuously improving our environmental performance and management. To formalize our approach, our global environmental management system reflects the ISO 14001 standard, and many of our locations have achieved ISO 14001 certification.

Waste, recycling, and water

Reducing and recycling waste and saving water contribute to both our environmental and business performance. 

Energy and emissions

Our goal is to reduce the net greenhouse gas emissions from our operations to levels of the year 2000 by 2020. Learn about how we achieve our goals and track our progress via an interactive chart in our integrated report.

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SAP Integrated Report

We believe that sustainable business practices start with transparency and accountability. We published our first sustainability report in 2008, and to better show how sustainability integrates into our core business, since 2012 we have presented our financial and non-financial performance in one report for greater insight into our overall performance.

Our sustainability policies, codes and commitments 

SAP Code of Business Conduct for Employees

The Code of Business Conduct expresses the high standard of integrity that we require from our employees in conducting the Company’s business, in terms transparent to employees and other stakeholders.

Learn more about the SAP Code of Business Conduct for Employees

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SAP Human Rights Commitment

As a signatory of the UN Global Compact since 2000, SAP believes companies have a responsibility to respect human rights throughout all business operations.

At SAP, we respect and support the values of the Universal Declaration of Human Rights and the International Labour Organization's (ILO) Declaration on Fundamental Principles and Rights at Work by integrating human rights considerations into our standard business practices.

For this, we see three major areas of impact:

  • Our employees
  • Our ecosystem
  • Our solutions and services

For more information, see our Global Human Rights Commitment Statement

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SAP Global Health and Safety Management Policy

We are committed to promoting health, safety, and mental and emotional well-being in order to become a role model for sustainable people management.

The SAP Global Health and Safety Management Policy supports business processes and leadership behavior by addressing, health, safety, well-being, and stress-management topics. Together with our managers and employees, we want to achieve – among others – the following objectives:

  • Promote and enable health, safety, well-being, and the ability to perform well
  • Support managers in their obligation to act responsibly in this regard
  • Engage with our suppliers, partners, and customers to promote the topic
  • Comply with and go beyond all the applicable statutory and legal regulations
  • Provide products that are safe for our customers and employees to use 

For more details, see the SAP Global Health and Safety Management Policy

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SAP Environmental Policy

We are committed to reducing our impact on the environment in our operations, throughout our value chain, and with our solutions.

The SAP Global Environmental Policy guides our efforts to minimize our ecological footprint, provide environmental performance transparency, and demonstrate leadership in sustainability through transformational strategies and offering solutions that enable customers to increase resource productivity.

For more information, see our the SAP Global Environmental Policy

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SAP Supplier Code of Conduct

We encourage our suppliers to adopt sustainable business practices as set forth in the SAP Supplier Code of Conduct. 

We regard our supplier base as a critical and necessary extension of our operations and success. To help our suppliers, we created the SAP Supplier Code of Conduct, a statement of integrity that SAP expects from its contractors, consultants, suppliers, vendors, and all other third-party companies that comprise SAP's supply chain ("Suppliers"). All work performed for SAP must be in full compliance with this SAP Supplier Code of Conduct and all applicable laws, rules, regulations, and policies. 

We encourage our contractors, consultants, suppliers, and agents to: 

  • Comply with regional and federal laws, rules, and regulations 
  • Uphold the human rights of workers and treat them with dignity and respect 
  • Operate with sustainable business practices and mindful, responsible use of environmental resources 
  • Provide a safe and professional work environment that protects SAP's intellectual property 
  • Refrain from any action that may be considered a conflict of
    interest 

The following code of conduct is in place for SAP, parent company of the SAP Group, and all its entities: 

View the SAP Supplier Code of Conduct

The Sarbanes-Oxley Act requires companies listed in the United States to declare whether they have a code of ethics that, at minimum, applies to certain levels of management. The SAP Supplier Code of Conduct meets the standards set by the Sarbanes-Oxley Act and the regulations pursuant to the act.

To learn more about the Code or to report potential violations, e-mail SAP at global-compliance-office@sap.com or call us at +1 877-587-8605 (toll free in the U.S.) or +49 6227 7 40022 (in Germany).

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SAP Partner Code of Conduct

This code is a statement of integrity that SAP expects from all its partners.

SAP regards our partner base as a critical and necessary extension of our operations and future success. SAP has created the SAP Partner Code of Conduct to help our partners understand what is expected of them. This code is a statement of integrity that SAP expects from its partners that comprises all partners, including technology, solution, service (e.g., consulting, implementation, system integration, hosting, education), channel (Value Added Reseller, distributor and other reseller) and all other partners that collaborate with SAP or are part of any partner program of SAP after having been offered global or local partnership by SAP in any strategic business area or for any customer need in all market segments and then being nominated as Partner by SAP and all employees of the so-defined partners.

SAP has a strong commitment to integrity and sustainability. In line with this, we encourage our partners to:

  • Comply with all regional and federal laws, rules, and regulations 
  • Uphold the human rights of workers and treat them with dignity and respect 
  • Operate with sustainable business practices and mindful, responsible use of environmental resources 
  • Provide a safe and professional work environment that protects SAP's intellectual property 
  • Refrain from any action that may be considered a conflict of interest 

Partners doing business in the market as a nominated SAP Partner must be in full compliance with this SAP Partner Code of Conduct and all applicable laws, rules, regulations, and policies as noncompliance might be regarded as a violation of the partner agreement.

View the SAP Partner Code of Conduct 

To learn more about the Code or to report potential violations, e-mail SAP at global-compliance-office@sap.com or call us at +1 877-587-8605 (toll free in the U.S.) or +49 6227 7 40022 (Germany). (Please note that the SAP Global Compliance Office can answer questions with regards to the Partner Code of Conduct but cannot give legal advice.)

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