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SAP Quality Awards

For Europe, the Middle East, and Africa

SAP Quality Awards

For Europe, the Middle East, and Africa

At the 2016 Regional SAP Quality Awards Ceremony at SAP HQ in Walldorf, Germany on April 6, 2016 SAP honored and celebrated the regional winners and their partners.

Submission guidelines

The submission period for nominations opened in January, 2016. SAP customers must submit their nomination online to be considered.

After nomination period closure, shortlisted customers will be asked to present their project in a 45 minute webcast session to a judging panel. Once the local winners are found, the Gold winners in each of SAP’s market units automatically qualify for the regional program. The award finalists present their projects to a regional external judging panel who identify the overall regional winners for Europe, Middle East and Africa.

Find out which of the award categories best fits your implementation profile.

All SAP customers with successful implementations of any SAP product can submit a nomination for the SAP Quality Awards as long as they have gone live in 2015 or 2016 and have been in productive use for at least two months. The project size, duration and effort must be considered in order to determine the most appropriate category as well as the solution(s) in scope.

Fast Delivery Category

Two of the three criteria should be met in order to apply in this category:

  • There are fewer than 600 users, including self-service users, on the system.
  • The project lasted 7 calendar months or less from kickoff to first significant go-live.
  • The estimated implementation effort for the project used fewer than 1000 person days, including external consulting days and the customer's time (excluding time for end-user training).*

Business Transformation Category

Two of the three criteria should be met in order to apply in this category:

  • There are more than 500 users, including self-service users, on the system.
  • The project lasted 6 calendar months or more from kickoff to first significant go-live.
  • The estimated implementation effort for the project used more than 900 person days, including external consulting days and the customer's time (excluding time for end-user training).*

Innovation Category

For projects where one or more of the following is an essential part of the nominated project:

  • SAP HANA technology projects and SAP S/4HANA projects across Industries.
  • Business Network projects such as Ariba, Concur, Fieldglass.
  • Line of Business cloud solutions projects such as Human Capital Management (SAP SuccessFactors), Customer Engagement and Commerce (C4C and hybris).
  • Mobility projects.
  • Other innovation projects in line with the SAP strategy such as Internet of Things can be accepted by discretion of Active Quality Management.

* Estimated Effort Sample Calculations: This metric is calculated by multiplying the number of implementation days by the number of full-time equivalent resources. Examples: 

  • An implementation with a 3-month duration using 3 full-time and 4 half-time resources: (3 x 20 working days) x [(3 people x 100%) + (4 people x 50%)] = 300 person days 
  • An implementation with a 9-month duration using 6 full-time and 8 half-time resources: (9 x 20 working days) x ([6 people x 100%] + [8 people x 50%]) = 1,800 person days

If your organization is based in or has been served by one of the following SAP market units / geographies in Europe, Middle East or Africa, you can apply for the SAP Quality Awards.

Questions on which market unit to apply in? Send us an email.

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Africa

Austria

Belgium and Luxembourg

Central and Eastern Europe (Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Moldova, Poland, Romania, Serbia, Slovakia, Slovenia, and Montenegro)

C.I.S. (Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan)

France

Germany

Greece, Cyprus and Malta

Israel

Italy

Middle East and North Africa (Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, New-Palestine, Oman, Pakistan, Qatar, Saudi Arabia, Syria, United Arab Emirates, and Yemen)

Netherlands

Nordic and Baltic countries (Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, and Sweden)

Portugal and Spain

Switzerland

Turkey

United Kingdom and Ireland

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General entry and evaluation criteria

In addition to the implementation profile for each award category and the general entry criteria, please consider the evaluation criteria below as you complete your nomination. 

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To gain the highest score possible, please be sure to answer all questions in sufficient detail for the judging panel to properly evaluate your application

You may attach supporting documentation that demonstrates your quality approach (including extracts of lessons learned, review documents, and success stories) in the last step of the online form

If your nomination is shortlisted, you will be asked to present your project to a local judging panel using a predefined template

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Entry and Evaluation Criteria for 2016

Project Entry Criteria
  • The SAP implementation must have gone live on or after January 1, 2015, and be actively used by the business or organization for at least 2 months before the award submission.
  • The implementation must include products from SAP’s solution portfolio where business users are impacted: Analytics, Business Applications, Database & Technology and Mobile – either implemented On Premise or in the SAP Cloud. Ariba, Concur, Fieldglass, hybris and SuccessFactors implementations are also eligible as are any SAP software solutions powered by SAP HANA.
  • Only projects that have not been nominated for the SAP Quality Awards in previous years are eligible.
  • Customers must be served by an SAP market unit.
  • Only customers can apply. Implementation partners cannot apply on behalf of customers.
  • Customers can apply in several categories, provided the entries are for different SAP projects.
  • Each nomination may only be submitted in one SAP market unit. The market unit that usually serves the customer or the main location for the implementation is most appropriate.
  • Applicants must be available for follow-up phone calls and potentially for a visit, if required during the evaluation process.
  • Winners must be available for interviews and press activities supporting the award events.
  • All answers on the evaluation form must be completed and no changes to the applications will be accepted after the submission deadline set by the market unit in which the nomination is submitted.
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Nomination Evaluation Criteria
  • Adherence to quality principles: How does your nominated project address SAP's 10 quality principles? Applicants should demonstrate how these principles of quality have been realized, including the key performance indicators used. Guidelines to what the answers could contain have been provided for all ten quality principles in the online tool, but deviations from these guidelines are acceptable.

Learn about SAP’s 10 quality principles

  • Time and cost of implementation: What project initiatives were employed to reduce total cost of implementation (TCI), total cost of ownership (TCO), and implementation time?
  • Business benefits: What business benefits have been achieved as a result of the implementation?
  • Completeness of answers: All questions must be answered (in English) to achieve the highest possible score.
  • Conciseness of answers: Answers should be as precise as possible with focus on how quality excellence was achieved in each area.
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The nomination period for 2016 opened in January and key dates are listed below. Once the submission period is closed in an SAP market unit, the shortlisted candidates are contacted to schedule a 45 minute webcast of the project/program with a judging panel which, together with the completed nomination form, will be evaluated to determine the winners. When all market unit winners have been announced in December 2016, the Gold winners will automatically proceed to the regional SAP Quality Awards process. Shortlisting among the Gold winners will take place in January 2017 and the finalists will be informed January 2017 about going forward to present to the external judging panel in February. 

Market Unit  
Nomination period
closes
 
 
Shortlisted candidates present nominated project  
 
Winners
announced
 
 
SAP Quality Awards
event
 
Africa  
October 14
 
November 7 - 25
 
November 28 
 
Q1 2017
Austria  
February 24  
 
March 14 - April 4  
 
April 26  
 
April 26 - 27  
Belgium and Luxemburg  
September 2
 
October 4 - 6
 
October 12 
 
October  27
Central and Eastern Europe  
March 31  
 
April 13 - 20  
 
April 22  
 
June 1  
C.I.S.  
October 14
 
November 21 - 25 
 
December 2016
 
April 2017 
France  
September 16  
 
September 26 - 30   
 
October 3  
 
October 12 - 13  
Germany  
October 7  
 
Oct 24 - Nov 4  
 
November 11  
 
December 2  
Greece and Cyprus  
July 31
 
October 4 –  6
 
October 14
 
November 2016
Italy  
September 30 
 
October 3 - 14  
 
October 17  
 
End of October  
Middle East and North Africa  
October 31  
 
November 8 - 26  
 
January 10, 2017  
 
Q1/Q2 2017  
Netherlands  
August 20
 
August 29 - 31
 
September 16  
 
September 16
Nordic and Baltic countries  
September 19 
 
October 3 - 11   
 
October 18 
 
October 25-27   
Portugal and Spain  
September 15 
 
October 9 – 21  
 
October 26  
 
November 2016 
Switzerland  
January 27   
 
February 8 - 24  
 
February 24   
 
March 9  
Turkey  
July 8  
 
August 22 - 26   
 
September 8
 
October  27
United Kingdom and Ireland  
September 23  
 
October 18 - 20   
 
October 21  
 
November 10 
Regional Awards  
Regional finalists selected from the SAP market unit Gold winners  
 
February 2017  
 
February 2017  
 
April 6,  2017  

 

Celebrating excellence in software implementations

The SAP Quality Awards for Europe, the Middle East, and Africa celebrate customers who have excelled in the implementation of their SAP software solutions. These prestigious awards recognize customers who use SAP's ten quality principles to:

  • Achieve fast, low-cost implementations – and meet today’s demand for rapid time to value
  • Effectively plan, execute and manage their implementations
  • Simplify business processes and deliver significant business benefits to their organization

Winner benefits and prizes

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Quality award winners
Explore the Benefits and Prizes

Each year, SAP presents the SAP Quality Awards for Europe, the Middle East and Africa to recognize customers who have achieved excellence in planning and executing their SAP projects and programs, delivering significant value to their organizations. 

From international recognition and press opportunities to attendance at local and regional award ceremonies, the benefits of winning an SAP Quality Award are invaluable and there are two winning opportunities:

  • First: Customers enter within their SAP market unit for the local Quality Awards program. Submissions for 2016 opened in January.
  • Second: Local Gold winners then enter with other Gold winners across Europe, the Middle East, and Africa for the overall regional Quality Awards. This will take place in the first quarter of 2017.
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Market Unit Quality Award Winner Benefits
  • Gain recognition within their own organization for best-in-class project excellence
  • Gain recognition in the SAP community as a thought leader for implementation best practices and collaboration around quality
  • Will be celebrated in external announcements and participate in press activities with their local SAP market unit  
  • Receive an SAP Quality Award Gold, Silver or Bronze winner logo for use on the winning organization’s website and in other communications
  • Receive an SAP Quality Awards winner plaque
  • Market Unit Gold Winners: also automatically qualify for entry to the regional SAP Quality Awards across Europe, Middle East and Africa
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Regional Quality Award Winner Benefits
  • Gain recognition within their own organization for best-in-class project excellence
  • Gain recognition in the SAP community as a thought leader for implementation best practices and collaboration around quality
  • Gain international exposure across Europe, the Middle East and Africa through SAP customer and partner media channels
  • Receive a SAP Quality Awards winner logo (regional Gold, Silver, or Bronze) for use on the winning organization’s website and in other communications 
  • Receive an SAP Quality Awards winner trophy
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2016 SAP Quality Award Winners

Congratulations to all! Many companies submit excellent implementation projects for the SAP Quality Awards every year and we would like to thank all participating customers for their nominations as well as their implementation partners. The local winners in each of SAP’s 16 Market Units will be announced here as the winners are found.

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