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Bill to Cash for Utilities Solutions

Support all activities related to billing, accounting, and revenue

Reduce billing errors and outstanding receivables by managing the entire billing lifecycle for energy products and services with SAP solutions for bill to cash for utilities. Combining financial with customer-facing features, our solutions enable you to:

  • Manage receivables, payments, credit risk, and collections
  • Offer financial customer services and electronic billing and payment
  • Comply with legal requirements
  • Use automated processes, promoting reliable system performance and scalability

Learn more about our bill to cash for utilities solutions

Solution Capabilities

Explore the capabilities for our bill to cash for utilities solutions:

Billing of Energy and Services (SAP S/4HANA)

Meet a range of utility customer needs with flexible energy and services billing

Manage a mix of billing scenarios for energy products and utility services with SAP software that helps streamline billing and invoicing, shorten response times, and reduce disputes by enabling you to:

  • Implement billing rules for any division, customer group, and mix of energy and non-energy services
  • Change billing rules during invoicing to support compliance
  • Implement customer prepayment plans using standard smart meters
  • Integrate billing with CRM functions to improve cash flow
Billing of Energy and Services

Streamline your billing and invoicing process for happier utility customers

Rely on solid, flexible support for your energy and services billing with SAP software. Implement and execute billing rules for any division, customer group, and mix of energy and non-energy services. Update billing rules as regulations and tariffs change, helping ensure compliance during invoice processing. Implement prepayment options using standard smart meters. Benefit from reduced process costs, shorter response times, and fewer disputes.

Receivables Management and Payment Handling

Take full control of your utility’s high-volume financial transactions

Consider every possible payment channel and provide sophisticated, flexible clearing control for your utility – with SAP software for receivables management and payment handling. Enable your billing professionals to assign individual clearing strategies, automate payment reconciliation, and align reports with accounting principles. Automate payment processes to reduce days sales outstanding and related costs. Quickly and accurately process payments to improve customer satisfaction.


Credit and Collection Management

Tailor credit decisions and collection processing to individual customers

Make reliable, comprehensive credit decisions on your new and existing customers – with help from SAP software for credit and collection management. Automate routine tasks such as interest calculation and payments. Optimize collection strategies with in-house teams and external agencies. Get a complete picture of customers’ credit and collection history to reduce days sales outstanding and the risk of nonpayment – while retaining your loyal customers.


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Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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