Optimize customer service by personalizing interactions for stronger customer engagement and loyalty and increased sales
Inform consumers, suggest products, and influence shopping behavior in real time across channels, including in store, with mobile devices and SAP software. Develop deep insights from campaigns and consumer shopping behavior by combining system-stored data with real-time data. Suggest personalized offers based on previous multichannel interactions. Promote engaging marketing campaigns, stronger customer loyalty, larger basket sizes, and better overall sales to exceed customer demands.