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Digital Banking Services Solutions

Offer customers a better experience and reduce costs with unified sales and services functionality

Enable consistent customer interactions anytime, anywhere, and on any device with digital banking services software from SAP. You can sell relevant products and services to customers across the digital space, without being limited to channel-specific capabilities, thanks to a unified platform. This means you can reduce costs across digital channels by eliminating duplicate and disconnected systems. And, you can increase revenues with sales targeted for the right time and channel.

Learn more about our digital banking services solutions

Solution Capabilities

Explore the capabilities of our digital banking services solutions:

Retail Omnichannel Banking

Trim your total cost of ownership and reduce product launch times

Deliver new services to customers faster with retail omnichannel banking software from SAP. You can:

  • Reduce costs and IT complexity with one solution for both online and mobile retail customers, deployed on a single platform
  • Provide an intuitive, user-friendly experience with a responsive interface
  • Offer limited commercial services, such as foreign exchanges or wires with a shared platform
Commercial Omnichannel Banking

Allow commercial customers to bank anytime, anywhere, and on any device

Speed the launch of new services across channels with commercial omnichannel banking software from SAP. Learn how you can:

  • Reduce costs and complexity with a single solution for both online and mobile commercial customers, deployed on a single platform
  • Create an intuitive, user-friendly experience with a responsive interface
  • Offer selected services in retail channels, such as foreign exchanges, or for key markets, such as small and medium enterprises
Mobile Money

Offer financial services to the unbanked in a cost-effective manner

Reach the unbanked population and offer profitable financial services to this market segment. See how SAP software that supports mobile money management can help you:

  • Deliver value across the entire ecosystem
  • Provide a safe and secure set of services, such as bill pay, remittances, transfers, merchant payments, and cash-in and cash-out functionality to customers with low-value accounts
  • Extend into rural life with no branch presence by building up an agent and merchant network

Reimagine the way you do business with SAP Digital Business Services

The digital economy is having a profound impact on SAP customers and requires a new level of orchestration to evolve your business, unleash full business value, and ensure business continuity. SAP Digital Business Services brings business and IT together to help you reimagine your business using our digital business framework.

Based on over 40 years of experience working with the world’s most progressive organizations and a robust partner ecosystem, SAP Digital Business Services can guide you on the path to innovation and digital transformation, while securing critical business processes.


Evolve your business by breaking new ground with a trusted adviser who knows you best

Unleash the full business value of your SAP investment and define a clear digital road map to adoption

Ensure business continuity with active guidance, while migrating to next-generation technology 


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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