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Customer Snapshot: Overview

Raising the Bar: 25% increase in energy efficiency by 2015!

As the population grows, the need for clean water, renewable energy, conservation, and agricultural productivity grows, too. As a global leader in specialty chemicals, advanced materials, agro sciences and plastics, Dow Chemical must provide and protect vital resources on a daily basis and find ways to increase energy efficiency.

Dow Chemical

US$60 billion

Number of Employees


Midland, Michigan, USA

Customer Website

Line of Business

SAP Solutions
SAP Business Planning and Consolidation

Customer Snapshot: History

A Leading Commitment

Customer Snapshot: Business Model

Chemistry and Innovation

Dow connects chemistry and innovation with principles of sustainability to help address many of the world's most challenging problems. Dow's diversified industry-leading portfolio of specialty chemical, advanced materials, agro sciences and plastics businesses delivers a broad range of technology-based products and solutions to their customers.

Customer Snapshot: Success Strategy

Global Responsibility

In developing solutions based on science and technology, Dow embraces Responsible Care®, a voluntary industry-wide commitment to safely handle chemicals from inception in the lab to ultimate disposal. This global commitment helps consumers lead better lives, customers succeed, stockholders prosper, employees achieve, and communities thrive.

The Challenge

Finding a Way to Grow

Since Dow’s strategy is based on transformational growth, the need for consolidation and integration is critical. Dow had been running their business on older SAP business software. It worked well, and was a solid solution, but it could no longer support Dow’s ambitious strategy for creating new markets, new solutions, and increased value.

We are now entering a period of increasing financial flexibility after successfully integrating the largest acquisition in our history.

Enter SAP

Better Integration, Visibility, and Access

Needing to integrate performance figures, Dow selected the SAP Business Planning and Consolidation application. It meshed well with their current SAP system, and helped Dow quickly integrate their recent acquisitions – by providing sophisticated IT tools for financial consolidation and management reporting.

There were only a few people who had access to consolidations for the entire company. That was a huge issue.

Enter SAP: The SAP Experience


Dow implemented the SAP software in just 14 months, rolling out with a series of fast track templates. This was not a “nuts and bolts” systems installation, but a financial transformation project.

Given the size of Dow, with over 800 active legal entities, consolidating financials was a significant event.

We were extremely pleased with our experience. The consultants were very knowledgeable and receptive to any comments or suggestions we had.

Better Business

Quick and Nimble

Dow is already more nimble. They recently used the SAP Business Planning and Consolidation template for a rollout at a company they divested but to which they still provide accounting support. They were very impressed that they could leverage what they had done for Dow and implement it at a totally separate company so quickly.

Better Business: Benefits

Opportunities Abound

Dow is always looking forward. Once they begin using the planning functionality in SAP Business Planning and Consolidation, they will take advantage of more opportunities for integration between planning, budgeting, consolidations, and management reporting.

From both a business and IT viewpoint, integration is a major advantage in terms of reduced support requirements and total cost of ownership.

Better Business: Lessons Learned

Reporting for Duty

Dow has now disseminated the software to executives and business users to enable faster information access and adhoc reporting – with appropriate security and controls. Reporting is the biggest feature that stands out. Now, end users can adjust standard reports or create the adhoc reports they need.

Better Business: Run Simple

In Pursuit

Now armed with SAP Business Planning and Consolidation, Dow intends to pursue all of the benefits available through an integrated platform.

We realized some quick benefits up front; two years down the road, we’re really going to see a transformation when we have a fully integrated solution.

Journey Ahead

Planning for the Future

Dow now has a flexible solution that will enable them to do a monthly close versus current quarterly procedure. They are better aligned with SAP’s product strategy and road map, and believe they have only begun to reap the benefits. And in the near future, Dow intends to introduce the planning functionality.

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