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SAP Enterprise Support

Accelerate your implementations, optimize your IT operations, and speed your business process innovation – with SAP Enterprise Support

Across all deployment scenarios, SAP Enterprise Support provides proactive and preventive support from day one, covering the complete lifecycle. It enables smooth integration of cloud solutions and provides end-to-end supportability of hybrid landscapes.
  • Implement and manage your SAP and non-SAP applications using the central SAP Solution Manager platform 
  • Automate your IT processes that support on-device, on-demand, and on-premise solutions 
  • Take advantage of new functionality that is easier to consume into existing SAP landscapes

Read the solution brief

The pillars of proactive support

This powerhouse collection of support tools and services is built on a global pool of unique expertise gained from over 40 years of working with you – our customers.



Connect with SAP experts, customers, and partners with the goal of guiding your people to master the skills they need to help your organization thrive.


Through the SAP Enterprise Support Academy, offered as part of your SAP Enterprise Support contract, let us help your staff members build up the know-how they need to overcome complexity.

Innovation and Value Realization
Access tools, reports, and services to unlock the business value of existing investments for accelerating innovation.

Mission Critical Support

Regardless of your deployment scenario and for whatever issues arise, get the attention you need at the speed you expect. 


SAP Enterprise Support Academy

Navigate more than 350 support services, tools, and methodologies with SAP Enterprise Support
Academy and value maps. Select the right offering at the right time for the right situation – and take full advantage of your SAP software environment.

Increase the value of SAP support

How can you maximize the value of support offerings from SAP? With SAP Solution Manager. The application provides a direct link to SAP Digital Business Services – which makes it easy to proactively detect and resolve IT issues.


See what our customers are saying

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