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SAP Answers provides a powerful source of knowledge to anyone who has an unanswered question.

Go live announcement:

Please note that SAP Community's new Find Questions & Answers search pulls results from community questions as well as from SCN discussions saved in the community archive. At the time of the
October 10 launch, no community questions will be immediately available. This will change as members begin to post questions and provide answers using the new Questions and Answers solution. As a result, the bulk of results from the Find Questions & Answers search will initially come from the SCN community
archive. In addition, at launch, the search will only pull archived material posted in SCN prior to September 22, 2016. By Wednesday, October 12, all eligible SCN discussions -- meaning discussions with responses -- will be part of the search.

If you can't find the information you need via the Find Questions & Answers search, you may want to ask a question for our community
experts to answer (which, as noted above, will help populate our Questions and Answers solution). You may also want to explore the rest of the community, as you can find useful information in the blogs section and on community topic pages as well. You can learn more about community topic pages and the other areas of the SAP community on the About SAP Community page.


If you'd like to search all of, including SAP Community, please visit the site's search page.


Find the answer before even asking!

Before you jump into asking a question on SAP Answers, ask yourself first “Could it be that someone already had the same problem?”.

If the answer is “Yes” (and most likely it is), then check out the wide range of tools that SAP provides to find your answer.

Check out any possible F1 helps, books or online documentation. Browsing or searching on the official SAP Help could answer most of the questions regarding default system behavior, software products and system logic.

If after reading the default system behavior you still think it is a bug and you are using the standard SAP coding without modifications, try looking for Knowledge Based Articles (KBAs) or SAP Notes to get the official answers from SAP.

Try to search on the internet! All public SAP content is available via different search applications (e.g. Google) and there are many websites where SAP experts collaborate. You can also search and browse the Community Archive, a huge knowledge base of previous SCN Discussions and Documents.

If you still haven’t found the answer or the answer to the question above was “No”, then continue with the next step below.


Didn’t find the answer? Ask our Experts!

Anyone can start asking questions easily by clicking on your avatar in the header area and selecting “Ask a Question” (see example below):


When you start asking a question the system automatically searches for similar questions from SAP Answers and archived SCN Discussions and will list the results on your screen while you are typing:



To avoid duplicated questions, these results can come from two places: from the live questions of the SAP Answers platform and from the archived SCN Discussions.

If the answers provided by the search do not match your question, fill in the details as precisely as possible to get the best answer faster. Read on to get more information about how to ask the perfect question.


Choosing your topic

The first and most important thing to do is choosing the right topic for your question. Selecting the right tag helps the experts find the question easier.

SAP provides you a wide range of tags that you can assign to your question. Just start typing and you will get the results to select from. Read All About Tags for more information about using tags in general.

We differentiate between three types of tags:

  • Primary Tag – the main topic of your question, from a selection of SAP governed tags.
  • Secondary Tag – additional SAP governed tags that will help other users to find your question easily.
  • User Tag – any other tag that will help other users to find your question easily. You can create one or choose from the existing set created by other users.



Get faster answers – ask the perfect question

An important step in creating the perfect content is to follow and adapt the Rules of Engagement.

Here is a checklist with tips & tricks to ask the perfect question:

  • Pick a suitable title. This is the first thing that people will read when they see your question. Try to give a short but informative description (recommendation is 75 characters or less) that will catch the attention of the readers.
  • Structure your question. Think about how you would compose the question by keeping the balance: what are those key pieces of information that are important for the responder to be able to answer? Be specific and clear. If your question is longer than a few sentences, break it into paragraphs for easier reading.
  • Share your own research. Tell what you already did to find the solution, for example, applied SAP Notes, customizing/configuration and share why it did not help.

Here are some additional articles and tips:


Editorial features

Apart from the regular text formatting (bold, italics, list view…etc.) SAP Answers provides a selection of advanced editorial features:

  • embedding images
  • inserting tables
  • inserting attachments
  • syntax highlighting for the most popular programming languages including ABAP



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