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SAP North America Management Team

SAP North America oversees the company’s business operations in the U.S. and Canada.

SAP North America Management Team

SAP North America oversees the company’s business operations in the U.S. and Canada.


Jennifer Morgan

Jennifer Morgan is responsible for the strategy, revenue, and customer success in the U.S. and Canada – a region home to nearly 20,000 employees and more than 100,000 customers across 25 industries.

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Arlen Shenkman
Chief Financial Officer

Arlen Shenkman oversees the financial activities of Canada and the United States, including forecasting and planning, driving efficiencies, and ensuring the overall financial health of the region.

Steve Shute
Chief Operating Officer

Working collaboratively with the U.S. and Canada market units, Steve ensures consistent execution of sales strategies, operations, and go-to-market initiatives to achieve growth in revenue and market share.


Mary Beth Hanss
General Counsel

Mary Beth Hanss is general counsel for SAP in the United States. In this role, she manages the legal and contracts department supporting all business in the U.S. 

Martin Mrugal
Chief Innovation Officer

Martin Mrugal is responsible for SAP’s innovation agenda for North America including the Chief Customer Office, Solution Engineering, Industry and Value Engineering, and the Customer Center of Excellence (CoE) organizations.

Jewell Parkinson
Head of Human Resources

Jewell Parkinson provides HR leadership across the region for all board areas, and leads the HR Business Partner organization. 


Senior Management Team

Todd Crandall
Head of Digital Business Services, North America
Head of Human Resources
Line of Business
Head of Database & Technology
Head of Services Sales

John Graham
Managing Director, Canada
Head of Customer Engagement
and Commerce Line of Business
Head of North America
Strategic Industries
Head of Marketing
Head of General Business 
Greta Krupetsky
Head of Strategic Customer Program
Head of Supplier Relationship Management Line of Business
Managing Director, Midwest - U.S.
Head of SAP S/4HANA and
Center of Excellence
Head of Analytics
Head of Regulated Industries 
Chief Customer Officer
Colleen Speer
Head of HANA Cloud Platform
Managing Director, East - U.S.
John Tully
Managing Director, South - U.S.
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