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SAP North America Management Team

SAP North America, a subsidiary of SAP SE, oversees the company’s business operations in the U.S. and Canada.

Learn more about the SAP North America Management Team, or choose to view the management teams for SAP U.S. or SAP Canada.

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Jennifer Morgan
President
SAP North America

Jennifer Morgan is responsible for leading the business in the North America region, with more than 106,000 customers in 25 industries across the U.S. and Canada. 

Dr. Rouven Bergmann
Chief Financial Officer
SAP North America

Dr. Rouven Bergmann oversees all financial activities, including forecasting and planning, driving efficiencies, and ensuring the overall financial health of the North America region.

Michael Golz
Chief Information Officer
SAP North America

As chief information officer, Michael Golz oversees all IT solutions and services in North America, aligning the information and technology strategy with SAP’s business strategy, and providing best-in-class processes and optimized operations for all lines of business. 

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Richard (Rick) Knowles
Chief Operating Officer
SAP North America

Richard (Rick) Knowles works collaboratively with the U.S. and Canada market units, ensuring consistent execution of sales strategies, operations and go-to-market initiatives.

Chief Customer Officer
SAP North America
 
As the chief customer officer, Steve Shander is responsible for overall customer satisfaction through his leadership of the region’s Customer Office.

Peter Black
Head of Procurement Line of Business
SAP North America

Peter Black is responsible for the optimum performance of sales, driving the go-to-market strategy and overall operations for the Procurement business field sales organization.

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Deb Cupp
Head of Human Resources Line of Business
SAP North America

Deb Cupp leads the Human Resources line of business by driving sales and the go-to-market strategy, and overseeing operations for the field sales organization.

Bob Elliott
Managing Director
SAP Canada

Bob Elliott is responsible for the business operations in Canada, helping 9,500 Canadian customers in 25 industries become best-run businesses.

Dean Germeyer
Head of Services Sales
SAP North America

As head of Services Sales, Dean Germeyer leads a team of eight Services regional general managers, and aligning with Licenses sales leaders, he is responsible for the organization’s go-to-market activities across the region, and driving Services revenue.

 

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John Graham
Head of Ecosystem and Channels
SAP North America

John Graham is responsible for SAP’s indirect partner and channel business across the region, and leads the teams managing strategic alliance partners, channel resellers, third-party partners, OEM partners, distribution, inside sales, and managed cloud as a service (MCaaS).

Mary Beth Hanss
General Counsel
SAP America Inc.

Mary Beth Hanss is general counsel for SAP in the United States. In this role, she manages the legal and contracts department supporting all business in the U.S. 

Jeff Harvey
Head of North America Strategic Industries
SAP North America

Jeff Harvey is responsible for the overall business operations, strategy, and sales for SAP’s key industry teams of financial services, retail, and regulated industries encompassing utilities, federal government, state and local government, higher education and healthcare.

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Marianne Heer
Head of Global Service & Support
SAP North America

As the regional head of Global Service & Support, Marianne Heer is responsible for the successful delivery of customer engagements throughout the United States and Canada, across 25 industries, and for all SAP solutions.

 

Jeff Hess
Head of Industry Value Engineering
SAP North America

Jeff Hess leads the Industry Value Engineering teams across Strategic Industries, Canada and the United States.

David J. Hutchison
Head of Marketing
SAP North America

David Hutchison oversees all integrated, social and digital marketing activities across the region, and is responsible for corporate positioning, strategy, marketing campaigns and events.

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Jeff Moses
Head of Customer Relationship Management Line of Business
SAP North America

Jeff Moses drives business across the region, overseeing operations, sales, and the go-to-market strategy for the entire CRM field sales organization.

Donald (DJ) Paoni
Head of Strategic Customer Program
SAP North America

DJ Paoni establishes and drives the strategic direction and vision of all customer-related efforts for SAP’s top North America-headquartered customers.

Jewell Parkinson
Head of Human Resources
SAP North America

As the head of Human Resources, Jewell Parkinson provides HR leadership across the region for all board areas, and leads the HR Business Partner organization. 

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Greg Petraetis
Head of Analytics
SAP North America

Greg Petraetis leads a specialized sales force that works closely with the line of business and market unit teams across the region to drive SAP’s leadership position in the analytics space.

Colleen Rooney
Head of Communications
SAP North America

Colleen Rooney develops, manages and executes all media relations, employee communications and corporate social responsibility strategies and plans for the region. She also manages all communications activities for the SAP North America president.

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