Skip to Content
Contact Us

Welcome to SAP Agreements

Welcome to the SAP Agreements site, where you can find various agreement documents for cloud, software and service offerings from SAP. When referenced in specific order forms, these agreement documents form the basis of your contractual relationship with SAP.  

Prior versions of agreement documents are not displayed on the SAP Agreements site. Please contact your SAP representative for prior versions.

Please select your relationship with SAP from the tabs above.  This will take you to pages where you can view document types that apply to your relationship with SAP.

Welcome to the SAP Cloud Contract Website

The SAP Cloud Contract consists of four main building blocks outlined below. The Order Form, Data Processing Agreement and General Terms and Conditions are basically the same for any Cloud Service on SAP’s price list. The Cloud Service Description is a product-specific collection of terms: the Product Supplement, the Support Policy and the Service Level Agreement. 

Previous

Order Form

The Order Form is your ordering document to subscribe to SAP Cloud Services. It states the commercial terms and lays out the structure of the Agreement.

View a sample Order Form

Cloud Service Description 

SAP delivers the Cloud Service to all customers in a uniform manner. Find out about the product specific terms, the support policy and the operational availability of the Cloud Service.
 
 
 

Data Processing Agreement

Upon the instruction of the data controller, SAP acts as the data processor concerning personal data uploaded into the Cloud Service. SAP implements and maintains technical and organizational measures to adequately protect such personal data.
 
 

General Terms & Conditions

The General Terms & Conditions document, or GTC, describes essential legal terms that apply to the Cloud Service, such as those relating to Usage Rights, Customer Data, Warranties, Confidentiality and Limitation of Liability provisions.  
 
 
Next
By selecting the agreement type below, you may find the agreement documents referenced in your order forms for cloud, software and service offerings from SAP. These documents are provided for your review, download and printing.

By selecting the agreement type below, you may find the agreement documents referenced in your SAP PartnerEdge Master Partner Agreement and in your SAP PartnerEdge Schedule(s). These documents are provided for your review, download and printing.

By selecting the agreement type below, you may find the agreement documents referenced in your order forms for cloud, software and service offerings from SAP. These documents are provided for your review, download and printing.
Back to top